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Forum Posts

Resolved! SIM card swap

Hi I’m getting calls saying me sim will be deactivated due to merger with Virgin media anyone getting these Or is it a scam

JanT by Level 1: Joiner
  • 909 Views
  • 2 replies
  • 0 kudos

eSIM

I have a new phone but it won’t let me transfer in my eSIM and says it’s already active on my o2 app but there is no sim on my new phone

HarveyG4 by Level 1: Joiner
  • 681 Views
  • 4 replies
  • 0 kudos

Samsung cloud

I backed up my phone on the samsung cloud but when I got my phone back from samsung after I sent it way it was a new device and the samsung cloud has lost my photos what can I do?

Katie232 by Level 1: Joiner
  • 795 Views
  • 2 replies
  • 0 kudos

Wifi calling not working with iPhone and Toob

I have an iPhone 14, a Toob internet connection and a pay monthly O2 SIM-only contract. I previously used WiFi calling on Vodafone via Virgin Media before switching both providers and that worked fine, and I think it may sometimes have worked on the ...

NH53 by Level 1: Joiner
  • 802 Views
  • 1 replies
  • 0 kudos

Resolved! Call from O2

Received a call claiming to be from O2to say my sim will deactivate in 48 hrs They sent two emails which claimed to be from O2. They then asked me to log on

ArthMawr by Level 1: Joiner
  • 589 Views
  • 1 replies
  • 0 kudos

phone damage

battery has started bulging and phone is unusable

Ab12366 by Level 1: Joiner
  • 502 Views
  • 2 replies
  • 0 kudos

Resolved! Lost phone

I have mislaid my phone . How do I pause my sim

StevieRay by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos