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incoming calls

I left a message for the tech team, haven't received an answer. Query is.I can receive all incoming calls except those from my partner, also on o2, he gets the engaged/busy tone when he rings me but i receive his texts. how do i get back to receiving...

My o2 app

Hi. I had a log in for the my o2 app so forgot my password I’ve tried to reset it and now when I log in it says there are no accounts registered to the log in? My upgrade is due in a couple of months so I need to get this sorted in order to complete ...

02 SIM Network Unlock PIN

I have just signed up with O2 and received a Pay Monthly SIM. When I put the SIM in my phone I get a Network Locked message and a request to enter a "SIM Network Unlock PIN". I eventually managed to get through to O2 and they suggested entering "0000...

Ruraidh by • Level 1: Joiner
  • 642 Views
  • 5 replies
  • 0 kudos

e-sim

Still waiting for my e-sim to be activated [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

bill

why is my bill so high?

brokeboy by • Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

viewing bills

I have a business account and viewed bills online before and now it says the page can't be found. It's not a wrong address, I clicked a link on my account page, so it's the page thats brokenI have also tried other browsers. the same message appears e...

Dimps by • Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

Sim blocked

I need a puk code my sim is blocked when I sign into my 02 account it's saying it's sent me a 6 digit code for confirmation but because the SIM card is blocked I have no service or signal I'm not receiveing the message with the code and I'm in work h...

JM13 by • Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

Booking returns reference number

I have already rang and spoken to someone regarding sending my Samsung fold 4 back for repair as there is a software problem. I didn't get a booking returns reference number from them to fill out the royal mail returns form. Thank you

Mt25 by • Level 1: Joiner
  • 613 Views
  • 1 replies
  • 0 kudos
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