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Forum Posts

eSIM.

HelloThis week I changed my plan and now I am unable to connect to the network using my old phone. Now I find out the eSIM is not compatible with the old phone. I therefore plan to use an iPhone 11.the big issue is that to log onto my02 to get the eS...

esimjoan by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

transferring to O2

Hi, I’m trying to get more information about the Open discount for corporate employees

Flic48 by Level 1: Joiner
  • 170 Views
  • 1 replies
  • 0 kudos

Name Change

I tried to signup to O2 in a store yesterday, but to my amazement I failed the credit check! Turns out the guy in the store entered my middle name as my surname, so now I have an account that uses my email address with a name I can’t change. I’ve tri...

Showoff by Level 1: Joiner
  • 426 Views
  • 6 replies
  • 0 kudos

eSim not working

Hi. I’ve just received my upgraded phone and selected the option to have an eSim but now I have the new phone it states my old phone is not compatible with Esim and to contact O2. Does anyone have the number I need to call please?

AmyJ by Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

Leaving o2

Trying to leave o2 but use same mobile number. Sim still not been cancelled

No Internet connection

Good morning, I have PAYG SIM card, 10 GBP/month and I don't have access to the Internet using my phone. I'm in Austria and in MyO2 I see I have about 20B allowance yet. Is it a mistake? How can I get Internet access abroad? Thank you in advance. Bes...

SzG by Level 1: Joiner
  • 223 Views
  • 1 replies
  • 0 kudos

Number

I don't have access to the telephone number to receive a code via text

Ckj by Level 1: Joiner
  • 158 Views
  • 1 replies
  • 0 kudos