Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Phone not connecting calls or messages

my phone [removed] was blocked [by request, as a caution] on 3rd July and unblocked later the same day 3rd July I was told that the service would not be normal for 24 hours after that - approx 18.00 on 4th July This morning I have been unable to rece...

Joy21 by Level 1: Joiner
  • 298 Views
  • 2 replies
  • 0 kudos

Abroad

I am currently abroad and would like to access my account however I am unable to receive the text message to verify that this is my phone number

Casey1403 by Level 1: Joiner
  • 381 Views
  • 2 replies
  • 0 kudos

Apple Watch eSIM not loading

Hello, Ive recently upgraded my Apple Watch and the eSIM will not load on it. I am paying to have an eSIM on it and it only worked initially and then no longer shows an eSIM. I have tried to look at this in watch app on my phone and it just says acti...

ARBrown by Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! Logging in to MyO2 without a mobile number.

I'm trying to login to my "MyO2" account but it has stopped letting me do this. The login script now presents me with a page asking me to select a mobile number for it to send a text to. The only number in the drop-down list is one I don't use, don't...

Duplicate Texts

I have recently transferred both my kids onto O2 from Three - now we are getting duplicate texts from them both and it's really irritating. I have no idea why, can anyone help please?

Bill history

Hi, I need to access bill history from January 2023. Is this possible?I need to find a record of incoming and out going phone numbers. Thanks

Dara49 by Level 1: Joiner
  • 264 Views
  • 2 replies
  • 0 kudos

Unable to place international calls

Hi, I am unable to place any calls to an international number (just tried calling a swiss number several times), even when using the correct prefix (in this case +41). What should I do?

AW9 by Level 1: Joiner
  • 232 Views
  • 1 replies
  • 0 kudos

Mobile service issue

I need help, I can’t send or receive texts or make or receive calls! I have paid my bills and I’m up to date - I tried to speak to apple and they referred me to my provider. I’m not able to call. Please help

Luna_cat1 by Level 1: Joiner
  • 301 Views
  • 4 replies
  • 0 kudos