Hi, I've recently swapped from Vodafone to O2 and transferred my number via PUK. I had selected e-sim from the sales page because it explicitly stated my phone was compatible, though having looked at my phone manufacturer's website after purchasing t...
I am 76 and not techy at all. I have been given Travel Inclusive Zone which might be very handy if I knew how to use it as I go to the USA on Tuesday.1 Is it for uSA internal calls or Usa to UK calls?2 What does each of these calls cost?3 How do I ac...
Hi I have an issue where I lost a phone 2 weeks ago and for insurance purposes I need confirmation that O2 have barred the previous IMEI number I have gone in shop, they said it was responsibility of phone company (e.g. apple). I have rang customer s...
MY BANK DOES NOT RECOGNIZE MY O2 MOBILE NUMBER AND I HAVE ENTERED ITTHREE TIMES BUT STILL WILL NOT RECOGNIZE IT....
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so in June I had problems with my watch and it had to be reset I am unable to get my Esim back on the watch at first I got error code 202 this was sorted and my Esim was there I added it to my watch but it got stuck in activation so it was removed fr...
Hi there, I had my phone stolen so asked O2 to place a bar on the phone and SIM and send a replacement SIM. I’ve received the new SIM, inserted it into a new phone and called O2 several times to remove the bar. They say the bar has been removed from ...
On the 2nd of April I called to order a new O2 pay monthly SIM to replace an O2 pay as you go for one of my phones. Initially the SIM failed to arrive so I had to call again. When it eventually did arrive about two weeks later I enquired about how th...
Good afternoon, I would like to confirm if there is any outstanding amount to be paid. As per my account it says that the payment was accepted but I keep receiving messages with and outstanding amount. Thanks
Hi i can call someone whilst abroad but canot recieve verification codes not even to open my 02 account back up
