My Mobile
My mobile has stopped working during a conversation with customer care who were supposed to be cancelling a bolt on.Not able to make or receive calls or messages,advise please
Forum Posts
Unable to pass direct debit screenn
Hi, I have been trying to preorder the new ipad, online and via phone, as soon as I get to the direct debit screen the account is validated, I select continue and this error pops up every time, even on the phone they were getting the error
Phone is being controlled / hacked ending 052
Phone is being hacked
Can't log on to my O2 account?
Have recently tried to log on to my O2 account but have been unsuccessful!When logging in with correct email & password details, an extra layer of security pops up and a message & code should be sent to my mobile number BUT it never arrives? Please a...
Can't make calls
I can't make any calls on a brand new iphone 15 pro. I can send and receive text messages, but can't make calls, which means I can't call O2. I can call my wife, but she is down as an emergency contact.
Rolling plan
My usually monthly rolling plan officially ran out of data before my end of month renewal i purchased a new monthly rolling plan with more data however it won’t let me start it until my other one has finished is possible for me to start it before the...
Resolved! switching over to o2
Hi, I've set up a direct debit to o2 for a sim only plan, I've used my PAC code and even got an email saying my number has been ported. The problem is I still havent got the o2 esim i requested and my phone number is still actually working on my old ...
Resolved! Keep my number
Hi, i have searched all the app and website trying to keep my number. When I go to the supoort page the links just redirect me in circles without help. Thank you
Sim
I Had an internal sim before. I have reset my iPhone then decided to keep it so I went through the process of iCloud backup and now my iPhone is telling me there is no sim available
Can't get 4g
I can only get 3g on my apple se. Previously I got 4g no problem
