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Sim card activation on a recently aquired samsung s22 ultra

Frobert5
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I have just taken possession of a samsung s22 ultra but the sim is not provisioned. How do you activate it?

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MI5
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@Frobert5 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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@Frobert5 If this is a new sim and you have your old one, do a sim swap: SIM Swap: a mini guide (incl eSim) - O2 Community

If you're not comfortable doing the swap yourself, call into an O2 store, if you have one nearby, and they'll do the swap for you. Be sure to bring identification with you.

I DO NOT WORK FOR O2



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Frobert5
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Hi Unfortunately the old phone is a micosim not a nono ssim so arn't interchangeable

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Frobert5
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Thanks for speedy resonse. I'll give them a go.

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MI5
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@Frobert5 

Check to see if you can push out the middle bit of your old sim.

3-in-1-SIM.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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@Frobert5 The size of your old sim doesn't matter if you want to do a swap. You're just transferring the account details and the number to the new one.

I DO NOT WORK FOR O2



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Breanna
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@Frobert5 were you able to get your SIM sorted?

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Frobert5
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Thank you for your help but have now got it sorted. 

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Frobert5
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Hello, Have now managed to sort out thank you.  Appreciate suggestions. 

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