Sim card activation on a recently aquired samsung s22 ultra
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on 08-02-2023 14:58
I have just taken possession of a samsung s22 ultra but the sim is not provisioned. How do you activate it?
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on 08-02-2023 15:01
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
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on 08-02-2023 15:03
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on 08-02-2023 15:03
@Frobert5 If this is a new sim and you have your old one, do a sim swap: SIM Swap: a mini guide (incl eSim) - O2 Community
If you're not comfortable doing the swap yourself, call into an O2 store, if you have one nearby, and they'll do the swap for you. Be sure to bring identification with you.
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on 08-02-2023 15:48
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on 08-02-2023 15:48
Hi Unfortunately the old phone is a micosim not a nono ssim so arn't interchangeable
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on 08-02-2023 15:49
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on 08-02-2023 15:49
Thanks for speedy resonse. I'll give them a go.
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on 08-02-2023 16:01
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on 08-02-2023 16:01
Check to see if you can push out the middle bit of your old sim.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-02-2023 16:10
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on 08-02-2023 16:10
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on 09-02-2023 11:45
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on 09-02-2023 14:55
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on 09-02-2023 14:55
Thank you for your help but have now got it sorted.
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on 09-02-2023 14:56
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on 09-02-2023 14:56
Hello, Have now managed to sort out thank you. Appreciate suggestions.