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Virgin media wifi and android mobile issue

I have lost connection to my wifi via my mobile.WhatsApp chat was a waste of 4 hours (as standard)All other phones and tablets work fine.If I change to static IP I get connected but at super low speeds 40mbps... 3 days ago it stopped working for no r...

Resolved! Issue with WiFi Extra on the London Underground

Ever since Virgin media stopped properly supporting WiFi on the London Underground I've tried to switch to using O2's WiFi. I am on O2 and can see the WiFi Extra network but it doesn't auto connect me. If I try to connect manually it asks for a usern...

Resolved! O2 Customer Service disconnected my eSIM less than 30s after telling me this won't happen

I got a new phone, Pixel 7, which I purchased from the Play Store. At the same time, I signed a new sim-only contract with O2. As part of it, I generated myself a new eSIM on my O2 portal as the physical SIM card slot in my phone is occupied by my wo...

Resolved! Airtime pin number

I have an iPhone (about 3 years old) and all of a sudden, I am being asked for an airtime pin number to use my phone when I am out and about. I have never seen this before and wondered if anyone else has experienced this.

Resolved! Lost service

Ive lost service & i dont know why

Resolved! Can't receive text messages when abroad.

Currently I am in Poland and having issue with receiving text messages. I am using Pixel 5 and I have tried the following things: restart phone, restart network settings, changing network provider, changing network bands, changing Message Center Numb...

Number not working following porting

I have transferred my number over from three to 02. The transfer started yesterday morning (12 April) and appeared to have completed later in the day.My O2 account shows my correct number. After much messing around with settings and turning phone on ...

Resolved! iMessage and FaceTime not activating after number ported from EE

Hope someone can help as this is driving me crazy!! My number ported over on Wednesday from EE to O2 and I’ve tried everything possible to get my number activated for IMessage and FaceTime but I just keep get the activation error message!! Any thing ...

Resolved! Wrong bill

Good morning. I took a mobile phone from you on the O2 network and I was going to pay £44 a month. I got another bill with a 51.61 plan. I feel cheated.

Resolved! Spending limit

It keeps saying I've reached my spending limit but I've not got a spending limit on my account why dies this keep happening I'd like to purchase a new game today from my ps4 through my mobile bill and it wont let me ?

O2

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