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Resolved! Smashed screen

More info (Highlight to read)More info (Highlight to read)Hi ive smashed my phone screen I have insurance with O2 what’s the next step please Hi ive smashed my phone screen I have insurance with O2 what’s the next step please

Unable to make calls to Qatar phone numbers

From my o2 mobile in the U.K. I am unable to call any phone numbers (landline or mobile) in Qatar. I simply cannot get through even using correct international dial code. I asked a friend who is on 02 to try and he has the exact same issue. However w...

Resolved! Not receiving texts

I can make/receive calls and send messages but can't receive text messages.

Resolved! phone call problems

I have a problem with my o2 sim card not makeing calls, I have moved the sim card into numerous phones and the same thing keeps happening. I can sent and recieve text messages, but I can not make calls and sometimes does not let me recieve calls.

Resolved! Call forwarding

Call forward setting tell me I have unexpected network error and then fades out the option. How do I fix?

Resolved! No 02 network for over 2 days

I have had no network coverage for over 2 days now. The network checker says that there is a network issue locally and 02 engineers are already "on it". I do not think this is correct as travelling throughout Bristol I have had no 'phone or internet ...

Resolved! Hi, I'm wanting to keep my old number but it was cut off yesterday, how do I do so please? I've got

Hi, I'm wanting to keep my old number but it was cut off yesterday, how do I do so please? I've got my new phone and sim, also on O2.

Resolved! O2 SIM - No connection

Hi.As of this morning (I think - perhaps yesterday) my O2 SIM shows as no connection. I've had it for over a year and had no issues until now.What I've tried:I've checked the service status site and it reports no problems in the area.I've have tried ...

Download a voicemail

Is there a way to download a saved voicemail? Thanks. Nigel

Number transfer - imessages don't work!

I have transferred my number from Plusnet to O2 pay as you go using the PAC code. I also have a new sim free phone from O2. I thought it had worked has phone calls have come through, however imessages and SMS are not working, I can't send or receive....

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