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Forum Posts

Resolved! porting my number

I have a pac code from previous supplier can I port my number over please

Call

Hi every time I make or receive a call the other person can’t hear me for about 5/7 seconds then the call will fully connect and I can have conversation

Voice by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

Cant send text messages

Hi All Looking for some help as unsure what to try next I have been unable to send text message since I received my o2 SIMI have an IPhone12 pro which i used previously with vodafone.I have been in contact with o2 , who just sent me a new Sim, which ...

Adam_S by Level 1: Joiner
  • 1105 Views
  • 2 replies
  • 0 kudos

Resolved! O2 mobile app

I recently changed tariff from pay as you do to pay monthly. To do this O2 sent a new sim card. They also told me that with a new sim I would find it easier to connect to the weak signal I have here at home. I inserted the new sim but since then I ha...

Spence by Level 1: Joiner
  • 895 Views
  • 3 replies
  • 0 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 19639 Views
  • 14 replies
  • 0 kudos

Phone blocked

I’ve had my phone blocked due to losing it but have now found it and it just seems impossible talking to cs to get it removed can anyone help. thanks

Andy_g_47 by Level 1: Joiner
  • 971 Views
  • 4 replies
  • 0 kudos

Resolved! Poor reception

Hi,my signal has been poor all week, My Father in Law passed away and most of my calls have gone straight to voicemail due to no signal and this has led to numerous problems, all my family are on O2 but after this we will be swapping when the contrac...

Blocked incoming call

HiI would like help to have this contact unblocked from my phone/sim.This contact is my local GP & they have tried to contact me couple of times however when they ring me, the phone/sim blocks this call from ringing me.I have checked my phone & this ...

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N-Star09 by Level 3: Thinker
  • 2122 Views
  • 8 replies
  • 0 kudos

Resolved! No internet of extremely poor

From day one since I switched to O2 I face low quality of the Internet Connection, frequent loss of signal and distress. I survive as a begger with WIFI here and there. As this is a contract for a 1, without any actual benefits to me, I wonder if the...

AdiP by Level 1: Joiner
  • 539 Views
  • 1 replies
  • 0 kudos