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I requested esim but realised by phone doesnt accept esim so how can I revert back to my sim

SteveJP59
Level 1: Joiner
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on ‎03-07-2024 16:38

on ‎03-07-2024 16:38

I was having phone issues so requested an esim. I then realised my phone a samsung a52 doesn't accept an esim. My phone sim is now deactivated - how can I reactivate my sim? I'm unable to phone or log into account as can't receive text activation code.

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MI5
Level 94: Supreme
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on ‎03-07-2024 16:53

on ‎03-07-2024 16:53

@SteveJP59 

Pop into your local O2 store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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