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Forum Posts

Resolved! messages keeps stopping

Hello, tried the online chat but not much use. I am not able to keep my messages on the screen long enough to send a text, they just drop off. I have tried to clear the the data & cache in the storage section but that doesnt work. I have also turned ...

essy by Level 1: Joiner
  • 1038 Views
  • 7 replies
  • 0 kudos

Port in failed

Last week I initiated a port in. For some reason this port failed and this is still showing in progress. I have contacted support through chat last Thursday and they are telling me that it it has been escalated and may take 5-10 days. Does anyone kno...

J1884 by Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos

Resolved! change phone

I have a samsung s9 looking to purchase a s24 can I just swap simm cards

alan18 by Level 1: Joiner
  • 531 Views
  • 2 replies
  • 0 kudos

Previous number held

How do I find out a previous number I did have with 02. All I no is that it ended in 345. I need this number I had with 02 a few years ago

DJ07 by Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

text messages not working

Cannot read or send text messages today. Messenger keeps crashing and cutting out. Tried rebooting, updates, resetting nothing works. Can you help please.

MarkD1 by Level 1: Joiner
  • 1295 Views
  • 9 replies
  • 0 kudos

Resolved! eSIM outage 16/04/24

I can see some other posts about this, just adding my own data points. We have two iPhones in the house which have O2 eSIMs, and also O2 physical SIMs on corporate accounts. Both eSIMs have been reporting No Service since this morning, but both physi...

Markmat by Level 1: Joiner
  • 5936 Views
  • 29 replies
  • 0 kudos