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No service

I added a third handset to my account for my daughter to use. She wanted to keep her previous number so that was all arranged. Was due to change today but it hasn't. The old number has moved to the handset as when I call it goes straight to o2 voicem...

Alisonpk by • Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Resolved! CREDIT FILE REFERRAL TEAM - NO RESPONSE

I had 2 missed payments on a contract that I believed had ended alongside the Virgin Media contract that it was tied to (a miscommunication/misunderstanding from my end, granted - but we move!). This was sent to a credit recovery third party company ...

lockhart by • Level 1: Joiner
  • 1530 Views
  • 4 replies
  • 0 kudos

GPRS DATA CHARGES

I have a business account. 4 handsets all with unlimited tariffs, yet recently being charged over £1500 for GPRS calls....this was streaming, not 'calls'. WHY???? I am at the stage where I wish I'd stayed with Three, we had unlimited data, calls and ...

HoppySaul by • Level 1: Joiner
  • 2022 Views
  • 6 replies
  • 0 kudos

Resolved! Another Republic of Ireland Roaming issue

I was moved over from Virgin Mobile. I have 5 devices now on O2, 4 iPhones (all iPhone 12) and one iPad.When I travel to the Republic of Ireland, 4 of them roam quite happily and connect in a minute or two and work perfectly.One phone stubbornly refu...

Evilhood by • Level 1: Joiner
  • 433 Views
  • 1 replies
  • 0 kudos

Resolved! Telephone call

Hi I’ve just had a call from someone asking me to reset a password online so I can receive a new 5g SIM card. Is this a scam call or is this something that O2 are doing

Resolved! Apple Watch Activation

Hi All, I appreciate that there are lots of conversations on this topic on the community - I have read so many - maybe not all and have not found anything that has not been tried. I have a problem of apple watch activation and have spent many hours t...

wonderdog by • Level 1: Joiner
  • 993 Views
  • 1 replies
  • 0 kudos

Using voicemail abroad

I am abroad and cannot access my voicemail. I know my PIN and have tried calling +44 7860 980980 but I get the message "Please try again later". Please help!

Suey1 by • Level 1: Joiner
  • 721 Views
  • 3 replies
  • 0 kudos

Resolved! Child Safety Lock on my Wifi

Hi Team, i think there is a lock for certain websites on my number, what is the process to have that lifted ?

JJB2 by • Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos
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