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SIM Card

Suzanne25
Level 1: Joiner
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Hi

I keep losing my signal but when I put the SIM into another iphone and then put it back in my phone it works again - why?!

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madasaf1sh
Level 77: Grand Master
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@Suzanne25 

 

I would do both of these, get a new SIM card, the best way is to take photo ID and pop into an o2 store, as if you call o2 they will cut off your current SIM card. 

 

I would also contact Apple Support and get them to check the device https://support.apple.com either via a Genius Bar or remotely. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Cleoriff
Level 94: Supreme
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@Suzanne25 

If the sim works in another phone, it appears to be an issue with your phone.

Try to reset Network Settings

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Veritas Numquam Perit

Girl in a jacket
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