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Setup esim on Samsung Galaxy Watch 6 (the watch wasn’t bought from o2)

Hey everyone !I’m looking for a step by step guide on how to set up a sim plan for samsung watch (4/5/6) when the watch hasn’t been purchased straight from o2.I have had many instances where customers coming in store and they want to add the sim plan...

WiFi Calling Support

Can anyone confirm if the Xiaomi Redmi Note 13 is officially supported for WiFi calling on O2. (I know the Redmi Note 12 is supported as that is sold on O2 site on contract) My current phone Poco X3 NFC isn't supported so I am looking to change my ph...

My mobile will not accept incoming calls or texts unless I dial out on my mobile first

My mobile will not accept incoming calls or texts unless I dial out on my mobile first. This has been happening since O2 switch over from Virgin.

Resolved! O2 app

Hi, I am unable to log in into my o2 account. It says I have to wait 48 hours for approval. Thanks

Resolved! Wi-Fi Calling 2024

Why in 2024 is it not possible for O2 Wi-Fi calling to be available on all devices using an O2 Sim?I have Wi-Fi calling enabled on my account. My phone (Poco X3 NFC) supports Wi-Fi calling. Yet when I have Wi-Fi calling turned on I still have no succ...

I have signal, can send and receive messages but can’t send or receive calls

Currently on PAYG, able to send and receive texts use mobile data, but have no voicemail or can’t make or receive voice calls

Unable to make or receive calls & texts

Since 17th unable to make or receive calls & texts, emergency calls only. Tried call center who say maintenance in my area but O2 network tracker states its fine. Any thoughts please?

Sim swap major failure

@Dave-O2 i am really hoping you can help me here. I joined O2 from Vodafone and requested a sim swap on or around 10th January and am still waiting for something to click in to gear. Several members of staff over the phone have continued to fail to h...

Phone says "incoming call" when I make an outgoing call

Switched over to O2 a few months ago, to a rolling plan. Number ported from Three.When I make a call, it now starts with an automated voice that says "incoming call", which makes no sense.What's going on with this? Can I make it stop?Thanks!

Resolved! Number change

I would Iike to change my number

O2

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