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Forum Posts

Resolved! Specific SIM(number) not registering to network

I have been tearing my hair out trying to solve this all day:Yesterday I realised I was receiving no data and upon checking it seemed I was unable to register with network. This morning, same problem. I have tried all troubleshooting, restarted phone...

Chris_G by Level 1: Joiner
  • 1048 Views
  • 8 replies
  • 0 kudos

No data

Problem this morning when trying to pay for parking on an app and my iPhone (15 Pro Max) couldn’t connect. Phone signal all OK. Couldn’t connect to Speedtest either. Husband’s phone absolutely no problem, also iPhone (11Pro Max). Both on SIM only PAY...

SusC by Level 1: Joiner
  • 633 Views
  • 8 replies
  • 0 kudos

iPhone ime blacklisted

I lost my iPhone 11 last year but the police ended up handing it in however it reported it as lost, I’ve now gone to trade the phone in as I’ve got a new one but it’s marked as blacklisted so they need it taken off the list in order to trade in is th...

Roaming in Europe

I pay monthly and the app says I should get 25 GB of data in Europe with my plan. I am currently in Europe and I can’t access it.

Help1234 by Level 1: Joiner
  • 270 Views
  • 1 replies
  • 0 kudos

Abysmal Signal

The signal I am getting is terrible H most of the time, yet coverage map puts my house firmly in 4g. I have registered this over a week ago and get the standard message that they are aware and engineers are working to sort it. Well I suggest they eit...

madasaman by Level 1: Joiner
  • 1190 Views
  • 11 replies
  • 0 kudos

My O2 phone number won’t update

So my number on MyO2 won’t update because it says my number is already associated with another account but I changed my number over to a new contract months ago. How can I fix this?

174- by Level 1: Joiner
  • 311 Views
  • 1 replies
  • 0 kudos

Divert to voicemail

I’m abroad and want to divert all calls to voicemail. On my iPhone I’m required to enter a number for call forwarding to send calls to my voicemail. Any idea what this number is? Thank,you