Getting very frustrated, was promised a call back by Customer Services
but hasn’t materialised! Anyone know contact details for complaints?
Previous emails went unanswered about a different matter so not sure
where to complain
I’m trying to change my tariff but, every time I do, I receive a message
saying it cannot be done as I’ve already changed it this month (which I
haven’t).
I paid my bill on the 6th as my bill was late and I was barred that day
(the 6th). I managed to get hold of o2 after the 24 hour period that
they said to await in order for me to make outgoing calls again. However
after the 24 hours I still couldn't ...
I need to increase the data limit on my son's mobile which was on
Virgin. However, the mobile number doesn't appear when I log on to myO2,
just my number. This means I can't see anything about the mobile. Note
that the Virgin account used my email an...
I'm unable to access the O2 app as my number transfer has already
occured prior to my e-sim download and therefore I cant access the O2
code that they send. without the code I cant access the app and
therefore can't download the e-sim and activate my...
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