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Forum Posts

Need to take the bar off my phone

Hello i I had my phone stolen at the weekend I rang o2 and they put a bar on my phone however I have received my replacement sim today and cannot use it due to the bar please can this be lifted?

Hi

Hii would like to know the status of my process

Pati8 by Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Can someone help

I’ve been in contact with O2 online staff for more than a week and I can’t get my case sorted

Pati8 by Level 1: Joiner
  • 226 Views
  • 1 replies
  • 0 kudos

Resolved! Can 2 phones have the same phone number

HiMy daughter is starting a new secondary school in September and they have banned smart phones but are allowed traditional phones. Her friends in other schools will still be allowed smart phones so she will need Whatsapp etc to keep in contact with ...

No Service I'm losing my mind

I've had no phone service for 18 hours. My internet works perfectly. Everyone in the house has phone service. I've tried using virtual assistant but getting nowhere. I work from home and this is having huge implications for me. Please, does anyone kn...

velma by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Complaints

Getting very frustrated, was promised a call back by Customer Services but hasn’t materialised! Anyone know contact details for complaints? Previous emails went unanswered about a different matter so not sure where to complain

JB29 by Level 1: Joiner
  • 267 Views
  • 1 replies
  • 0 kudos

Tariff

I’m trying to change my tariff but, every time I do, I receive a message saying it cannot be done as I’ve already changed it this month (which I haven’t).

Paddyh3 by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos