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Forum Posts

Porting nightmare

Activated a new O2 sim 2 weeks back and initiated porting. The number has been disconnected by my previous provider, but O2 hasn't completed the porting process. This has now taken more than 2 weeks and 6 calls to support.What a nightmare!

bill payment

I have paid my arrears for phone but services still not back on i

Roaming in Ireland

Hi, I have a £15 big bundle which is supposed to give me free roaming in Ireland and includes 50 minutes of international calls. As soon as go into the South of Ireland I cannot make/receive calls and messages and cannot use my data. I have contacted...

PTS by Level 1: Joiner
  • 720 Views
  • 1 replies
  • 0 kudos

Network Provider Voicemail

Sorry last post went wrong i upgraded my contract yesterday and now my voicemail says Network provider Voicemail. This never happened before . I upgraded two contracts and it’s doing it on both so clearly an issue since upgrading. can anyone help ple...

Anonymous by Not applicable
  • 2144 Views
  • 7 replies
  • 0 kudos

I am unable to receive phone

For 3 days I have not been able to receive calls I can phone out send messages and receive messages but no callsCan you help

Pat1955 by Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos

email

I am not receving my credit agreement where i have to accept the deal of my order.

tech34 by Level 1: Joiner
  • 215 Views
  • 1 replies
  • 0 kudos

New Voicemail notification

I have a notification I can't get rid of saying I have a new voicemail but when I call voicemail it says I have no new messages or saved messages.It costs me money to call voicemail every time. Can this be fixed?

MartyF by Level 1: Joiner
  • 2648 Views
  • 7 replies
  • 1 kudos

esim

Is it possible to change an iphone 10XR to an esim and use the same esim in a compatible car using the same number?

Wes0 by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Mobile data issue on Samsung S21Ultra 5G

Hi All, Hoping for some help here, I have an S21Ultra 5G, for the past couple of months now I have had intermittent issues with mobile data. My phone will go from having full 5G to No service in areas where I know there is a full 5G signal with a mas...

PaulT2805 by Level 1: Joiner
  • 363 Views
  • 2 replies
  • 0 kudos

O2 Phone Call Issue

MorningWe have 3 no. O2 mobile phones in our household, and for the last 2 weeks we are experiencing problems with receiving and making phone calls.Quite often, people try to call our phones, only our phones do not ring and around 30 minutes later we...

Ade_B by Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos