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Forum Posts

voicemail saying full when empty

My Voicemail is saying full when it's empty. I've changed phones and I've still got the same issue. My phone is iphone 15. I've been onto 02 numerous times over past four months but nothing gets done to fix the issue. Help appreciated.

SimonRitch by Level 1: Joiner
  • 1142 Views
  • 12 replies
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Resolved! Genuine password reset email?

Hi all we had a password email reset link which i don't think we requested. if it was genuine how long would the link say it is valid for? I would expect only 30 mins or something... this says much longer.

No service

Why do I have no service on my phone?? I have paid my bill on time, my simple card is in, I've updated my phone and restarted it, and yet I have no service or signal?? I need my phone for my work and its been doing this since Sunday afternoon

Resolved! No signal for two weeks

I have had no signal on my O2 eSIM for past two weeks. I tried the network status checker and it says the mast near my home has issues. So I tried my phone in different areas but don’t have a signal anywhere.

VishnuP by Level 1: Joiner
  • 469 Views
  • 2 replies
  • 0 kudos

Phone number is wrong in my account

I have set up a new account, but our my number incorrectly on my account. So, when I am trying to sign in. It is sending the verification code to the wrong number.

Poor signal

Hi I had poor signal mostly at home where calls have ended or I’ve had to go into the garden to make calls

ER19 by Level 1: Joiner
  • 221 Views
  • 1 replies
  • 0 kudos

Won't process request to buy data.

Trying to buy a bolt on for PAYG it simply says it can't process the request at the moment please try later. I have funds, it's been two days it's my business phone nd I'm totally cut off. Where is o2s legal department so I can claim for the loss, an...

Cross by Level 1: Joiner
  • 257 Views
  • 2 replies
  • 0 kudos