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New phone won’t automatically connect to mobile data

I upgraded my phone to an iPhone 14 on 15th July. The following weekend whilst visiting a different area I couldn’t use my mobile data but my son could who is also on o2. He reset my WiFi and this seemed to work for a short while. I took the phone ba...

Resolved! Sharer account

I need to start a sharer account

International tollfree call

Hi my name is Harish. I am trying to make an international toll-free call to India and I am unable to do so.

Poor 4G & 5G plus signal strength

Can anyone explain why the 4&5G data network has gone slow over the last two weeks in London? Hearing so many stories that O2 have mast issues and is only going to get worse? Help!!!!

LOST PHONE

Hi I contacted you today to say that I had lost my phone at a wedding, and to cancel my contract. I have just had it returned so please do not cancel it. Thank you Pauline Gevaux

Resolved! I Pad 9th Generation upgrade

Morning. I am due an upgrade and want an iPad 9th generation. Apparently this takes a sim, but is it locked to 02 because I want to use my Vodaphone sim instead of the 02 one that will be sent. Thanks in advance for your help.

o2 PAG to o2 monthly - number migration still not done after 1 month

Hi, I’ve made an order on 12th July at o2 in Leeds Trinity to switch to pay monthly and both for my and my wife’s pay as you go numbers to be migrated but it’s still not happening, we’re stuck with the “temporary numbers”. went to the store 3 times, ...

Resolved! QR code for my esim

Please can you tell me where I can find a QR code for my esIM so I connect my plan to my Galaxy watch

Phone disconnecting every call

My samsung A34 keeps disconnecting every call within first 5 mins of making or receiving calls

my o2 account

I have a my 02 account - which recognises my log-in details - but when it moves onto security - it says it has sent a security code to - and then no number is displayed - and therefore I cant go any further. The code is sent to my mobile number, but ...

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