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Forum Posts

Resolved! Cancel Disney Plus subscription

I want to cancel my Disney plus subscription but there is no obvious way to do this.

NMS by Level 1: Joiner
  • 577 Views
  • 1 replies
  • 0 kudos

Cannot Activate eSim on Samsung S24

Hi, I have just received my new Samsung S24 that I have upgrade from my old S20+. I have just finished setting it up and have not managed to activate my eSim. I cannot find a QR code or another activation code that it requires and the MyO2 app and we...

MC73 by Level 1: Joiner
  • 539 Views
  • 2 replies
  • 0 kudos

Phone calls not connecting

Hi there,My phone drops my calls whenever I try to make an outgoing call, and if people try to call me it just says “it has not been possible to connect your call”. Please could this be investigated?

Request a refund

How do i get a refund paid into my bank account

Billy1969 by Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

Loss of all service as suspected fraud on my account

I received an email from O2 on 13/06/24 confirming my request to change my number which I never did.15 minutes later I received an email on 13/06/24 confirmation of me leaving and they have closed my account. I called on the 13/06/24 as soon as I cou...

Treacle by Level 1: Joiner
  • 421 Views
  • 3 replies
  • 0 kudos

I have no access to the number for 2fa

So I have recently switched from pay as you go to a 12 month contract and with the swap over I decided to go for an eSIM and also still keep the same number so I was trying to get in to try find my eSIM to activate it as my primary as today was the d...

Resolved! Esim

Got my new iPhone, ordered an eSIM. I can’t seem to switch my number over to my new phone