Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello. I’m extremely infuriated that I’m unable to receive calls and call anyone with this atrocious network. I have 1 bar in a good day on my cellular service. This is getting completely out of hand. I’m unable to call o2 to report this issue BECAUS...
Was sent a replacement sim but can’t call out from it
Hello, I am seeking assistance with logging into my o2, it says “something went wrong”. I have been an o2 customer for a far few months now, I had access to my account prior and I am unable to log in. please advise what I do next.
Hi there, I purchased a new phone on the 14th October and haven't received any emails regarding an update for delivery since then. Is there any way to track this? I have also tried to login on the app and it still says it isn't available to me yet, b...
HI, I have a sim only contract with O2, and am buying a new phone. AS my old phone is an old Samsung s3 mini, and my new one (Samsung) will be 5G enabled, will I need a new sim? Or can I simply just put my existing SIM into my new phone? Thank you
Why the bolt ons page can't be opened on o2 app
This is bad anyone know how to get someone to help
How can I activate w fi calling on I phone tried in settings and didn’t work said get in touch with o2 just sent round in circles !
Hi. looking for advice have tried to upgrade my phone via o2 app. At log in it’s tells me I can upgrade but as soon as click on the link it tells me I can’t Have spent 72 hours trying to resolve via the chat function and have gone through the upgrade...
Hello, I’m struggling to get any network or have slow connection with my new phone when I full 4g network. Please help! Lucy
