Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have requested a number transfer from old account to new….. I now have no signal or connection with either account (phone) advise please
Can't get into my 02 account and can't merge my virgin acc account either, I've had no emails its been going on forever
I have had no signal for five days now , I cannot make a call or receive any text messages , I’m seventy years old and live alone. I had no update from 02 why this is happening?
Please send me my pac code
I had my Apple Watch Series 5 working perfectly with o2 for around 3 years. Recently, the watch was replaced by Apple after developing a problem. Before giving the old watch to Apple I was sure to properly reset it, including removing my data plan fr...
Every time I try and make a Relay UK call it says "call ended". I believe I would need my spend cap changing from £0. Why is this the case, Relay UK is meant to be free? I have the Relay UK bolt on, but this has made no difference. Relay UK say it's ...
I have called 202 4 times now with my mother about a change of ownership. I’m now paying for my own bill and wanted to keep my number and so far after 4 calls still the request has now been actioned. please can someone advise how I can take this furt...
Hi , I have a 0neplus10t 5G.How do I get wifi calling turned on?My 02 accounts says it is enabled but the switch to turn wifi calling on and off is not visible in the sim and info settings as it should be. Doesnt seem to be an easy way to ask O2 to c...
Hi Folks, I had an old Samsung phone which I passed on to my nephew to use several months ago. He has been using it SIM free only connecting to wifi for home use. My sister just brought him a SIM card to use, but the phone was locked to O2 and it see...
I have an existing O2 contract/phone and have recently taken out a new O2 contract through a third party and trying to get my existing number migrated to the new contract. I've tried five times through the week being told it will transfer in 24hrs to...
