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Forum Posts

PORTING, anybody experienced this?

Hi, I am wondering has anyone had this issue. I switched to 02 on 30th May with my number porting over. After 48 hours my number still hadn't ported. Nearly one month later, I still don't have my number. It has took me nearly one month to be told tha...

Help with connecting a new phone

I finally collected my pixel 8 pro yesterday and have attempted to set it up. I had to wait several hours for the esim to be ready. I scanned it with the new phone and then nothing happened. I eventually gave up trying last night but have woken up to...

Weevil by Level 1: Joiner
  • 443 Views
  • 3 replies
  • 0 kudos

why is my phone disconnected from the network

Why is my phone disconnected from the network Phone number [removed] [mod edit: as this is publicly viewable we'd ask members not to post personal information. Thanks ]

BCM by Level 1: Joiner
  • 199 Views
  • 1 replies
  • 0 kudos

Resolved! No network

Hi, I have ordered an esim which I don't have yet but since ordering it my phone has completely lost and network.I can't log into my O2 as i need the code that is messaged which I can't receive as no network

Resolved! disney+

DO I HAVE DISNEY+ ON MY PLAN

Cannot cancel Disney subscription either in O2 or disney apps

I mean looking at this submission form Im not surprised I can't do anything properly in this app and I'm just going in circles. I have 3 active subscription showing on my account as additional charges while I just upgraded my tariff last week to (als...

Matteo by Level 1: Joiner
  • 551 Views
  • 2 replies
  • 0 kudos

Disney extra

I have opted for the Disney+ extra but I don't have a Smart TV - how do I view it through my set top box?

Gracie4 by Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Changing my number

I want to change my number to my old one 

4Owen by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

My 02 access

Hello, I’m just trying to log into my 02. It lets me log in but then when I select my mobile number to send a code it doesn’t send anything. It’s not saying it can’t end any more codes but I haven’t received any so unable to access my 02.