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Router settings

Tucks
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Hi, I have a SIM card router with O2 SIM card  and I can connect to the router but not to the  internet? Been through Tether set up but still struggling. Can you advise please. 

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MI5
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@Tucks 

Is it a data only sim as phone sims can't be used?

If so, check your apn settings.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Tucks
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It's not a data only SIM but I use it as such. Been using it for over 12 months without issue but last few days the router is constantly dropping the internet connection although connected to the router. I have a TV connected to the router via LAN cable and the TV is the worst item connected as keeps dropping out. I think I have issues with the IP addresses but will check the APN too - thanks

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pgn
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Sounds like you have run out of road with an unsupported configuration, @Tucks - you need to get the correct type of SIM to guarantee service, viz. a "mobile broadband" SIM:

1000007850.png

Available from the O2 online shop or in-store. Good luck!

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MI5
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@Tucks wrote:

It's not a data only SIM but I use it as such. Been using it for over 12 months without issue but last few days the router is constantly dropping the internet connection although connected to the router. I have a TV connected to the router via LAN cable and the TV is the worst item connected as keeps dropping out. I think I have issues with the IP addresses but will check the APN too - thanks


I'd say that you have been lucky so far and the system has finally caught up with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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