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Resolved! Unknown caller abroad

Hi. Since landing in Tenerife on 9th August every incoming call has shown as unknown caller. I did change my SIM card about 3 weeks ago as I renewed my contract. but everything was working fine until I landed in Spain. I have been in contact with o2 ...

Resolved! Samsung ear buds

Hi i was upgrade phone yesterday for samsung s23 ultra and there was the offer for buy samsung buds pro 2 for £1 but i don't do this, is any chance to do this now?

SMS failure

HiI’ve recently changed my tariff via Uswitch and I’ve had the number migrated over. It’s all gone over but I can’t send SMS messages and the number listed on my iMessage is the one that came with the sim. Any ideas how to sort the SMS failure and ch...

Resolved! Text messages

I've just been switched from virgin to o2 and since I got my new o2 sim I haven't been able to revice text messages I've swapped sims now I'm on a esim and still having the same problem I've phoned o2 and now there saying it could take 5 days to inve...

Resolved! Login

I am not able to login my O2 with my password

Resolved! Old email address

The email address you have given me as the login ID is no longer in use - how do I update to my current email address.

Resolved! no signal

Why has the mast fault not been fixed yet? It has been four weeks....

Incoming calls - busy problem

Hi, Not sure what is happening, but some of my friends/colleagues are getting a busy message when trying to ring me and it not because I am already on a call. I tested it by ringing from my office phone and my mobile comes up as busy, but the most an...

Virgin to O2 swap rollout

Recently swapped over from Virgin mobile to O2 due to the buyout of Virgin.I expected my mobile signal at home to be better with the swap.... But it's not, it's just the same ( generally poor at my house) But here's my question.I have a dual sim phon...

Resolved! punk code

Is it possible to obtain my puk code please, Paul

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