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WiFi calling broke

Vlc
Level 1: Joiner
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I've spent 4 fruitless hours trying to reinstate WiFi calling in my pixel 7 pro. O2 live chat was unhelpful, and my attempts at calling customer service using the patchy network all fail mid call, if they even place in the first place.

 

WiFi calling worked for years. Today it doesn't. I've rebooted phone and router, checked WiFi calling is still enabled, reset network preferences in my phone settings, asked O2 to re-provision WiFi calling on my account, and still I get the error that I should "connect to a wireless network to make a call".

 

Needless to say, I AM connected to one.

 

Can anyone help please?

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MI5
Level 94: Supreme
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Maybe a phone issue @Vlc ?

Try your sim in a different phone to see if wifi calling works on that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 79: Lord of the Boards
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That error is a phone error and nothing to do with the SIM or O2 

 

Have a look on Reddit or the pixel community as have seen that error before, and it's usually a OS update that has fubar'd it

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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