Regarding my refund

[1Ashish]

dear team

My name is Ashish. I purchased iPhone 14 pro max and also sim with both contract based. So after date of purchased on 13th date of purchased I have return iPhone and sim and I get refund on that date but I didn’t get refund 1 instalment amount so I wait still now and yesterday around 1000 pound was deducted from my bank account so I want all this refund.

[Bambino]

@1Ashish This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
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Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
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