No signal

[Ted12]

I have just seen that there are works taking place in my area I. The o2 network that won’t be fixed until 15th December! Please can I request a refund?

[gmarkj]

You can contact customer services and ask for a refund @Ted12 but you might be worth waiting until the issue is resolved.

All ways to contact o2 are in the guide Guide: How to find help & contact O2 

[Enlli]

No, as the terms and conditions you read before signing up state categorically you are not guaranteed a signal 24 /7

Once work is complete then you can contact O2 who may offer an ex gratia payment.

In the meantime use WiFi Calling at home if you have a  broadband   connection 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling