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eSIM

Hi, I am trying to transfer my physical on my iPhone 12 over to my eSIM on iPhone 16 pro.i have tried everything but it hasn’t worked. I converted my physical sim to eSIM on the iPhone 12 which didn’t work so I deleted the eSIM. But now it says my ph...

cancelling contract issues...................

My 2-year contract on o2 is ending and I want change service provider. Talking to o2 agents to report my reasoning, seems a very dangerous avenue to tread! I'm warned of extreme costs liable for early termination. And, you can go on as long as o2 wis...

Ongoing Mast fault at LN1 2HE

I have been suffering from extremely poor mobile data signal in the LN1 2HE area of Saxilby, and need to know when this is likely to be resolved? I initially checked O2 coverage checker, that confirmed O2 has a fault with a mast. I subscribed to the ...

Resolved! New Phone, new sim, want a new number

Hi there, I have a new phone for my business so I need a new number to keep the two separate.How do I get a new number? My new sim is in my new phone, I need a new number, how do I do this?

Contract to pay as you go

I rung yesterday to move my number (with o2) to an o2 pay as you go simI have had no confirmation my contract ended yesterday and that a transfer of numbers was going to happen.I have tried to call my number with my old sim it doesn't work so i have ...

O2 port from EE, port completed but EE Sim still working and number not transferred

Hi, So I started a port Thursday last week, coming from EE and switching to O2.I got a text this morning, stating that the port was complete and my new number is now switched to O2. I've checked my other phone and the sim card on EE is still active a...

Resolved! Esim

Hi,please how do I activate ESIM for my account?

Roaming

I'm in Spain, my roaming is on but I ha e no service. Device stays E.ergency calls only!!??

Can’t access My O2

I have been trying to access My O2 for months and still get the message my account is not set up yet. My mobile number is recognised but does not appear to be linked up to my account as I have no products and services available. Does anyone know how ...

Account

hi , I tried to get into my 02 today and it was sending me a code but my messages weren’t coming through as I’ve been having trouble setting up eSIM and now I can’t get into my 02 account

O2

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