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Forum Posts

Data

My account page says that I have 2GB of data, my phone says that I have no data. I suspect that the problem stems from the change over from Virgin. Any help will be appreciated.

Goodere by Level 1: Joiner
  • 250 Views
  • 2 replies
  • 0 kudos

Payment

Why did I payed £30 and didn’t get any data’s?

Ol_ha06 by Level 1: Joiner
  • 187 Views
  • 2 replies
  • 0 kudos

Can’t send sms on iphone

Tried the guide posted often, tried forcing a network refresh, tried off and on again. Still can’t send sms messages since a couple of months ago. Used to work fine. Can’t find any sms related settings on iPhone other than enable or disable. any help...

B1ue52 by Level 1: Joiner
  • 885 Views
  • 4 replies
  • 0 kudos

Resolved! Scam

Hi, I am getting scam calls on my account and when I call 202, they send a unique 6-digit code through the same O2-UK number as the 202 service, I don't know what to do or who to contact for Cyber Security. Kind regards,Aaron

Aaron118 by Level 1: Joiner
  • 516 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch Ultra 2 ‘Error 15’ message

Good evening, I have had my ultra for 4 months now, and have been unable to connect it to cellular. I’ve spoken to tech support (turn on/turn off, uninstall/reinstall etc etc) but no joy. can anyone on here assist please?

PapaTango by Level 1: Joiner
  • 354 Views
  • 2 replies
  • 0 kudos

Esim Nightmare!!!!

I also like some others have accidently ordered an esim and now cannot make calls or texts. Over two weeks later 3 complaints online and 2 complaints from my local O2 store on my behalf (who were extremely helpful) but also could not fix the issue, s...

Theory987 by Level 1: Joiner
  • 3380 Views
  • 15 replies
  • 1 kudos

Swap Esims between two phones back and forth

Hi, is it possible to swap an Esim between two phones.After being pickpocketed on holiday, I choose to take out a cheaper handset at night.Hence the need to swap an Esim between handsets when I need to?

Mark_Bags by Level 1: Joiner
  • 1539 Views
  • 16 replies
  • 0 kudos

Resolved! Phone number

Hi, I recently swapped over to 02, and chose to keep my number. This was weeks ago now, but my number on iPhone is showing as a random number, not the one which is showing as the sim number on the 02 account

EmmaS28 by Level 1: Joiner
  • 260 Views
  • 1 replies
  • 0 kudos

Tarrif

need to change my tarrif

Luke32 by Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos