Dear All,I've been a loyal O2 customer since 2007 and have generally
been satisfied with the service. However, over the past few months, I've
encountered a frustrating issue that I hope someone can help me
with.Lately, I've noticed that my calls some...
Im having great problems with my calls going dead, sometimes as quick as
10 seconds after I answer it. My phone has 0-2 bars on it nowadays, been
like this for about a month now. Problems with texting too, not
receiving them has been an issue, like w...
My router suddenly stopped broadcasting 5ghz. If I select 5ghz only then
it appears. Dual band then it disappears. No settings were changed at
all. I’ve tried connecting using different devices, resetting to factory
default and still nothing. The che...
My contract on my old phone ended yesterday 29th Aug, i took an e-sim
only deal for 12 mths yesterday and have the e-sim ready to download,
however i want to retain my number which i have had for past 25 years, i
got a PAC code from 02 but how do i d...
I need to download my eSIM in order to use my 4G but I can’t get into my
O2 account to do it because the only way it will let me enter the
account is with text verification- and I cannot receive any of the texts
until the eSIM is downloaded. How else...
i need to explain this issue with someone, on person, I took out a
contract on behalf of my sister who has Demensia, with my email address,
I was on vodaphone at the time, I have since changed to yourselves, I
want to set up an app for my self, I can...
Hi thereSomething weird going on with my esim - I am no longer connected
to o2 network? I have tried to get a PUK code BUT when I try and log
into my account it sends a code to my mobile - BUT the phone says status
"inactive" so I cannot get onto my ...
This seems to be a known issue at O2 but has been going on for months
with no resolution. How do I raise this to a more senior level? Data
takes ages to kick in (up to 15 mins) when coming off wifi, and phone
calls take 3 or 4 attempts before it can ...
