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Forum Posts

Poor signal

Hi I had poor signal mostly at home where calls have ended or I’ve had to go into the garden to make calls

ER19 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Won't process request to buy data.

Trying to buy a bolt on for PAYG it simply says it can't process the request at the moment please try later. I have funds, it's been two days it's my business phone nd I'm totally cut off. Where is o2s legal department so I can claim for the loss, an...

Cross by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Unable to receive incoming calls or texts since porting my number to o2 from vodaphone

My number was ported from vodaphone to o2 on Thursday and since they have done it I can only receive calls from o2 network. have called customer service many times and still not solved. I have been to store and they have checked settings, done phone ...

MrsD2 by Level 1: Joiner
  • 59 replies
  • 0 kudos

Data not working

My Data doesn’t seem to be working. I’m been travelling all over Europe but here in Switzerland doesn’t work for me at all. It worked when I was in Germany, France, Netherlands, All over UK aswell. Just doesn’t seem to work here in Switzerland

Jnr by Level 1: Joiner
  • 1 replies
  • 0 kudos

Voice mails

I have two issues since signing up with O2. The first one is that I can’t retrieve My voicemails unless I turn my mobile data on the second issue is when people are calling me it’s saying my phone is engaged when it isn’t my partner called me while I...

JB50 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Error code 108

Hi @Dave-O2 I’m getting the error code 108 when trying to add my data plan to my Apple Watch can you help to resolve?

Will112 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! eSim Pending installation

When I open my O2 App it says "You have an e-Sim ready for installation". I do not want an eSim. How do I get this removed. I have called CS and asked them to remove this prompt which they said the would do but they haven't. I have tried uninstalling...

djb2 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Słów speed mobile phon interneta

I reload my tarif for 30£ yesterday. A have tarrif with 150gb data on UK and 25gb in UE. Why i don't have god speed od internet now

Maxoej by Level 1: Joiner
  • 3 replies
  • 0 kudos

Unable to send texts to Android phones.

Hi. I have on odd problem on my phone where I can sometimes send messages to Android phones, but not respond to any. In nearly every case I get the "Not Delivered" message with the red exclamation mark. I have all of the settings as recommended but n...

lapua65 by Level 1: Joiner
  • 2 replies
  • 0 kudos