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Wrong Address

Hello,Im trying to start a new contact with O2 however they have an incorrect address for my property. I went to the store and they said they would amend it but it has been two weeks and it still has not been fixed. The Royal Mail database has my act...

Transferring contracts

Hi all , so when I was on holidays in July my phone was stolen. I had only just got this phone on contract October past and it’s not due to be paid off until October next year. My phone bill is £53 a month and I’ve had to use an old phone and go pay ...

Missing account

Hello there I need help

how can i increase the amount of ringtime before forwarding to voicemail

WE struggle to answer the phone before calls are forwarded to voicemail how can we increase the amount of time that the phone rings for

Number to call

what number do I call if I’m abroad and can’t get in my o2? The one on the website is not working.

eSIM not working?

Hi I changed my sim only to unlimited data and chose to use an eSIM. I left the old one in at first and couldn’t receive calls.there were loads of new options under mobile data that I didn’t understand.so I removed the old plastic sim but still I hav...

Cant receive texts- O2 useless

contacted o2 15th sept 2024 as I noticed I couldn't receive sms messages but could send them with no issues. Was assured this would be looked at and someone would be back to me within 5 business days... but no nothing I messaged on the 20th ( 5 busin...

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Forum Posts

Wrong Address

Transferring contracts

Missing account

how can i increase the amount of ringtime before forwarding to voicemail

Number to call

eSIM not working?

Cant receive texts- O2 useless

Apple Watch 10 error 112

unable to make outbound calls

Canceling a contract

Text received re 4G

Unable to add Apple watch to my mobile plan

Changing my internet provider

I cannot seem to add a data bolt on to my account

Unable to add more than 100mb bolt on