Balance
I have £26 on my balance but my data has ran out. How can I use my credit balance to get a new data bundle without topping up more money?
Forum Posts
invalid warranty
Hi there!on the 5th of April of this year i purchased a samsung flip (my first big purchase!) unfortunately yesterday it broke, at first i noticed some dead pixels where the fold is and decided to put it away to take to the shop to make sure it wasnt...
SIM Swap not available?
I upgraded my airtime plan as my contract was about to expire. Plus, bought a new iPhone and wanted to add it there as eSIM. On the MyO2 app, the sim swap section shows as unavailable. Attached screenshot. is there an outage overall on this service o...
I’m in USA and can’t make calls in USA
Have O2 account. Roaming data on. 4G comparable device and it’s enabled why can I make phone calls?
I can't make calls
Hi there, good morning . I've activated my sim on this phone but i can't seem to be able to make any phone calls as it doesn't ring like when the call goes through and it disconnects immediately . How could I handle this issue?
Resolved! How to get PAC code
I tried the number 65075, but doesnt work
Settlement
I want a settlement to end my contract with o2
Calls keep breaking up
1. Calls keep breaking up irrespective of whether I make a call or others call me.2. When others call me they often get the message 'It has not been possible to connect your call.3. A visitor recently complained about how bad the o2 connection was wh...
Resolved! Post code not recognised
I am trying to switch to o2 - through an offer from a third party - once in the o2 website something weird happens if I put my post code the website find the building address but if I try to add the flat number then the website says “cannot find the ...
Resolved! O2 SA - compatible device but SIM too old?
I'm writing this here because I honestly can't find a way to get in touch with O2 that doesn't involve calling or an AI bot. How do I get a new SIM sent out so I can try O2 SA? The SIM is currently in a Samsung A15 5G but there's no option to enable ...
