O2 APP not working
my o2 app does not accept my password and email as a match
Forum Posts
Can't request esim
Hi hoping someone can help. I just got the new pixel 9 and when I upgraded I requested an esim, I haven't received any QR code to scan during set up (through email nor with the physical phone in the post) looking up how to request one via my O2 is si...
No service after speaking to a caller from O2 yesterday
Please can you enable me to use my phone again. I have no service and I’m away camping at the moment and can’t do anything on my phone. I’m speaking to you on my IPad. The service on my phone was great until I spoke to an O2 chap yesterday who was se...
Very Technical - ALL replacement SIMs not working after phone lost
Heres a difficult one, that everyone inc o2 cant seem to fix. I have one o2 account & 2 phones associated with those accounts, both worked fine. Phone number 1 - Apple Iphone 14, had Pay Monthly sim in for 4 years, all ok.Phone in regular use, no iss...
Resolved! Roaming
Can I use my phone abroad on the tariff I’m on
spam
Since registering my sim with o2 I receive unwanted spam calls. Did o2 Sell my number?
My service requests isn't working
I have done several service requests to change the user name on a phone number, it says its completed but on Bill analyser, the change hasn't been made. I changed them last year in the same way with no issue, now it doesn't work. It is saying the sta...
PAC not worked
Hi, having trouble trying to get my number transferred over from sky. Gave my pac code and number I want to transfer on 25/7/24 and still waiting on this being actioned. the only time I have had any contact with customer service is when I contact the...
Resolved! O2 Not Honouring 3 Year Warranty
I'm writing because I'm really frustrated with how my warranty claim for my OPPO Find X3 Pro is being handled. I bought the phone on September 11, 2021, and it came with a Plus plan that clearly included a 3-year warranty, which should be valid until...
