on 16-08-2024 14:13
Hi
I've tried everything 02 have suggested and still can't get data in the EU, is there anything else I can try?
Many thanks
PS I have an iphone 7
Solved! Go to Solution.
on 16-08-2024 16:55
on 16-08-2024 16:55
on 16-08-2024 15:54
Is data roaming switched on in your phone settings?
on 16-08-2024 16:54
on 16-08-2024 16:54
Yes it is
on 16-08-2024 16:55
on 16-08-2024 16:55
on 16-08-2024 16:58
on 16-08-2024 16:58
Done, thank you
on 17-08-2024 08:59
Make sure your phone is set to 4G/LTE in network settings
Make sure airplane mode is disabled/off
Make sure your roaming and data roaming are enabled
Check your APN shoes "idata" - if not, you can change it to "mobile.o2.co.uk" and that should let you search for and latch onto a local network (even if it shows as 'Forbidden'!) and get roaming data @AlanCr -
If not, you may have a roaming bar set, and O2 need to remove that - contact them via DM on Twitter or Facebook Messenger, link below has the ways.
Good luck!