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Esim stopped working - cannot get a signal, cannot get SMS.

October26
Level 1: Joiner
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on ‎26-10-2024 15:22

on ‎26-10-2024 15:22

Hello

 

My eSIM suddenly stopped working today - I am unable to get a signal.  I have turned phone on and off multiple times but still getting nothing.  Cannot got SMS, cannot make calls.  

 

Any tips?

 

Thanks

Gordon

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MI5
Level 94: Supreme
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on ‎26-10-2024 15:33

on ‎26-10-2024 15:33

@October26 

Pop in store with photo ID or contact O2.

Guide: How to find help & contact O2 

Guide: A Guide to Skype if needed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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