No roaming data in the EU

[AlanCr]

Hi

I've tried everything 02 have suggested and still can't get data in the EU, is there anything else I can try?

Many thanks

PS I have an iphone 7

[TerryG1948]

Even after 3 weeks (with contact to O2) they still can't sort the problem.

[pgn]

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@TerryG1948 wrote:

Even after 3 weeks (with contact to O2) they still can't sort the problem.

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Are you trying to reach the UK-based Social Media team, @TerryG1948?

Results from them, after a degree of persistence on your side, are usually very good.

Your account nay need to be reset on the O2 side to fix your issue, putting you out of voice, SMS and cellular data reach for a short while (home WiFi should still work):

• X (formerly known as Twitter) – DM
• Facebook – @o2uk
• Messenger – @o2uk

Good luck!