No mobile plan found

[Ogame31]

I have just got my new phone and have inserted the sim, however, when I go to my settings it says the mobile plan can't be found. I need help to fix this

[jonsie]

Have you done a sim swap to the new sim?

Guide: Sim Swap: a mini guide 2017 update 

[Ogame31]

I just put my old sim into the new phone.