- 1 Posts
- 1 Topics
- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 23207 Posts
- 1029 Topics
- 3690 Solutions
@Dave17_ You can call customer service on +44800 032 1402 by using Skype: https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
You need to ask if roaming is enabled on your account.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
8 am is the best time to call.
- 23207 Posts
- 1029 Topics
- 3690 Solutions
@Dave17_ You can call customer service on +44800 032 1402 by using Skype: https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
You need to ask if roaming is enabled on your account.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
8 am is the best time to call.
- 145004 Posts
- 635 Topics
- 27816 Solutions
If you are using an iPhone, change your data apn to "mobile.o2.co.uk"
For any other phone, try a manual network search for a different network.
