O2 Travel is suddenly not working. I am in Portugal and don’t have internet or travel for which I pa

[Eleni]

Hi there, 

I have a business account with unlimited credit and also O2 travel bolt on. I am in Portugal and they are not working.  Never had a problem before. Anyone can help pls? 

[jonsie]

These are some tips to try :

•   Reboot phone.
•   Manually search for a different network
•   If using an iPhone, change data APN to  mobile.o2.co.uk
•   Call customer service to check for any roaming bars
•   Or if you message O2 using the social media links below, they should be able to help you with this

[pgn · Accepted solution]

Just to add to the help above, @Eleni - O2 Twitter (or X) is no longer offering support, just Facebook and Instagram for help.

Also as you are O2 Business - 8002 or contacts as below:

Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7337	Free
From abroad	+44 808 100 4439	Free†

Days Opening times

Monday - Friday	8am - 8pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Enterprise Customer Service

Contact your account manager

If you are managed by a local partner please contact your partner