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No Signal For Past Few Days

I’m currently abroad and haven’t had any phone signal for the last 3 days. I’ve turned my phone off and on multiple times and sometimes it brings back signal, however, I then lose it within an hour again. Are any of the gurus able to help as I’m curr...

Resolved! Sony Xperia 10 III.

good afternoon my wife has seen the Sony Xperia 10 III sim free on the sony websight in blue and what i wonted to know is if she gets it directly from sony and puts hur 02 sim card into it would it support 4g and wifi calling or would it have to be p...

S21 Ultra is rattling and flickering.

I purchased a Samsung S21 Ultra last week in o2 Salisbury, and yesterday it started rattling in the camera area (absolutely no rattle beforehand, even in the shop during purchase). Apparently it's something to do with one of the cameras and goes away...

Resolved! Can’t find Disney plus redeem code

I have recently upgraded and am aware that 6months free Disney plus was included in the upgrade however I can’t seem to find a redeem code to sign up. How can I access Disney plus?

Resolved! Data won’t load on anything under full 3g

I left 3 mobile a few months ago as I thought O2 would be better for signal? How wrong was I !I have a iPhone pro 12 max and my with has an iPhone 10 supplied by O2 and no matter where we are in the uk (we have been) data won’t load on anything under...

Resolved! Can I speak to someone?

I need to have a chat about my account as soon as possible please. I cannot seem to find the option to after searching for about 10 minutes.

Help with being scammed at least £1000 by PayForIT SB7 Mobile

I have reported the fraudulent stealing of my money over at least 3 years to O2 but the lady on the phone said records only went back 3 years. I require an investigation and evidence in case this goes back even further. I require full records. Who do...

Resolved! Appallingly slow 4G

I have had issues with a pathetically slow 4G data rate in the past. It has been a while now and it still hasn't improved.Even when I have 4 bars of signal strength the data rate is extremely slow.

Contract Entered without My Agreement

Upon my contract ending in January, which I was willing to go to a rolling pay monthly plan, I recieved a phoned call from an O2 representative enquiring about upgraded. We agreed a call back in 2 days to allow me to review tariffs and phones. After ...

Resolved! Adjustment Charges on Bill

My most recent bill I have been charged 45pounds in adjustments. I have downloaded a PDF and there is no further information about this amount. This amount was more than my old tariff!

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