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Forum Posts

Resolved! Roaming charges

I am in the US. I had to turn on roaming to access train services. I was ONLY offered £120 of data - way over what I needed for a few minutes of data! Now receiving texts say call a UK number or you will cut off my roaming! I cannot afford to call UK...

Resolved! Unpaid bill and termination

Need Help making payment of phone that is disconnected. I have lost handset. Terminated contract, in hospital. My mother does not need stress of letters continually being sent to her as in her 70s. I am ill and want to pay this when get out of hospit...

Andy7619 by Level 1: Joiner
  • 758 Views
  • 3 replies
  • 0 kudos

Resolved! second phone number on my mobile

I've received my esim as I requested... I just need to make sure this is the solution I'm looking for before I set things in motion.Will activating this on my iphone (pay monthly sim installed) give me a second phone number on my existing account?

2fires by Level 1: Joiner
  • 1072 Views
  • 3 replies
  • 0 kudos

Resolved! Safe search on google

It is saying that i cannot disable safe search on google as it has been locked by the network provider how can i get this off?

Mnb969 by Level 1: Joiner
  • 3109 Views
  • 1 replies
  • 0 kudos

Resolved! How to move e-sim from old phone to new?

Hi, I am getting a new iphone next week and I'll need to move my o2 e-sim from the old iPhone to the new one. Does anyone know the best way to do this? Thanks Neil

Resolved! Changing account holder name

I would like to transfer the account to my daughter and change the name of the account holder to her

Maeve123 by Level 1: Joiner
  • 657 Views
  • 1 replies
  • 0 kudos

Resolved! Boostbox

Hello – I have been trying desperately to find a way of talking to customer services about getting a boost box installed. For mobile phones at the same address, and the reception for all of them is absolutely terrible, I’ve tried calling customer ser...

JDLH by Level 1: Joiner
  • 1454 Views
  • 5 replies
  • 0 kudos

Resolved! Accessing voicemail on a Nokia 215

I'm trying to access voicemail on my new 215. I've tried researching it, I press one and hold and it simply says not available, I've tried seeting a number for it, that doesn't work either, can you please advise? Thank you

Malahi by Level 1: Joiner
  • 1587 Views
  • 1 replies
  • 0 kudos