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Resolved! Fraud?

Sorry if this is on the wrong topic! I can't get through to O2 so I'm really hoping for some assistance.I just got a notification from my bank account saying my sum of payment for O2 was declined due to the wrong CVV number, but I pay through cheques...

EE to O2 number porting partial work

Dear O2 Gurus, I purchased an extra line to transfer my wife's current EE number to O2. Was told porting will take a day and transfer will finish today. When new sim has been tested she cannot receive calls, but can call/texting to me. I've seen the ...

Szabi-01 by • Level 1: Joiner
  • 2225 Views
  • 10 replies
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Not received payment for my recycled phone

Hi,I’m wondering if anyone can give any advice on how to go about contacting someone to find out what’s happening with my payment for the phone I recycled last week. I got an email to tell me that I would receive payment 3-5 working days and it has n...

Jenna5 by • Level 1: Joiner
  • 763 Views
  • 4 replies
  • 0 kudos

Resolved! Live chat

Is live chat still available for O2 customers at the moment? If so, can someone post a link please as I'm just going round and round in circles trying to find it myself.

Resolved! How to remove unused phone from my account

How do I remove a phone that is no longer used from my account? I have followed the links online and it just keeps taking me around in circles. I never actually get anywhere

Dawn2823 by • Level 1: Joiner
  • 1003 Views
  • 1 replies
  • 0 kudos

Resolved! Ordnance Survey app

I was having some issues with the OS maps app, so stopped the app, cleared cache and data and uninstalled it. I can now reinstall the app, but it won't open. I'm using a Sony Xperia 5ii running Android 11. Is there anything I should try as well as mo...

Resolved! Can't contact o2

I have been trying to get in contact with someone on the phone to tell them there has been a problem with my payment and every time I phone up its not giving me an option to speak to someone! I need my phone back on

Lana1 by • Level 1: Joiner
  • 592 Views
  • 1 replies
  • 0 kudos
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