Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Temporary Voicemail Greeting

I have always been able to add a temporary voicemail greeting that I could add when I had a day off or was on annual leave etc. I have tried today to do this hwoever all the voicemail options have changed and it doesn't appear to be an option anymore...

Gemma15 by Level 1: Joiner
  • 1818 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel my ‘extra’

I have an ‘extra’ and the free trial is due to end next month but I can’t find it to cancel it. I’ve followed the instructions but can’t find Account Summary and can’t find it listed anywhere. How do I cancel something I can’t find?

Fish1 by Level 1: Joiner
  • 1220 Views
  • 1 replies
  • 0 kudos

Resolved! Snack 500MB Data Bolt On

Iv just paid for a one off Snack 500MB Data Bolt On which lasts 31 days so I wanted confirmation that if I don’t use it all by the last day then does it roll over for another 31 days? Also is there a way to keep track of how much I have left? Thanks

Anonymous by Not applicable
  • 694 Views
  • 1 replies
  • 0 kudos

Resolved! New line

Hi I have an 02 number but also an EE number. My EE number I use for business but nu contract is due to end. So my question is will I be aloud to take out another line with you? And be able to use my EE number so transfer it to an o2 account? So idea...

Steve88 by Level 1: Joiner
  • 752 Views
  • 2 replies
  • 0 kudos

No 4G in Paris

Hi - I’m currently in Paris and can’t seem to get any data / 4G… Can you help? thanksbal

Balwant by Level 1: Joiner
  • 1052 Views
  • 3 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 9597 Views
  • 5 replies
  • 1 kudos

Calls dropping out

I have been having issues with my phone dropping calls whilst at home. I was told by O2 that it was my phone which you replaced but still continues to do it. After 3 days on the phone trying to get it sorted with very unhelpful staff I was told it wa...

Nikki5 by Level 1: Joiner
  • 808 Views
  • 2 replies
  • 0 kudos

Resolved! Broken phone, need PAC code

My phone has broken and I can't see the screen. I am an O2 customer but found a better deal to shop external (sorry O2!) but I'd really like to keep my number. I think I need a PAC code but can't send a text, is there another way to get this? Or an e...

Emma_ell by Level 1: Joiner
  • 2897 Views
  • 1 replies
  • 0 kudos