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Forum Posts

Resolved! Proof of usage

Hi there, Please advise me how I can obtain proof of usage for an insurance claim.

SabC by Level 1: Joiner
  • 496 Views
  • 1 replies
  • 0 kudos

Not getting texts from PayPal

Hi there, I'm not receiving texts from PayPal any more that are essential. Is it possible that O2 have accidentally started to block them on my account? How do I find out if this has happened? Many thanks

jjj by Level 1: Joiner
  • 1012 Views
  • 2 replies
  • 0 kudos

Resolved! Connecting to O2 network and Unlocking Sim Cards

I just migrated from pay as you go to contract. Suddenly my phone stopped connecting to the network (it connected perfectly as pay as you go). Thought it was a sim problem and tried to lock and unlock my sim card. Now I am told the sim card is disabl...

AMEODE by Level 1: Joiner
  • 1604 Views
  • 5 replies
  • 0 kudos

Galaxy Watch 3 wont connect to phone network

Hi Guys, I've tyried everything, resets, reload the Sim etc etc and I still cannot get my Galaxy watch 3 to connect over the LTE network. My phone is a Galaxy note 9 and there were no problems scanning the eSim and applying it to the watch. Any help ...

StarGazer by Level 1: Joiner
  • 1443 Views
  • 3 replies
  • 0 kudos

Resolved! Recent Calls

Can anyone tell me how I can see my recent calls. There is a gap between the last recent call on my phone and the last call on the latest bill. The recent calls on my phone dont go back to my latest bill. Thank you

ClareTops by Level 1: Joiner
  • 2379 Views
  • 7 replies
  • 0 kudos

Resolved! Red mobile charges

Hi,I have discovered charges to my monthly contract through my daughter’s phone number. How do I get O2 to firstly block these weekly charges. I’ve emailed the game company but need advice how I can reclaim money. The company is red mobile 27 and we ...

Ruth571 by Level 1: Joiner
  • 485 Views
  • 1 replies
  • 0 kudos