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Forum Posts

Phone Bill Dispute

I have had an ongoing issue with O2 for 2 months now and not a single person has been able to help me. I had my phone stolen at the start of July and even though I reported it stolen the person who stole it was still able to spend £159.00 on my phone...

RS4 by Level 1: Joiner
  • 899 Views
  • 4 replies
  • 0 kudos

Resolved! No connection in Croatia

currently have a 12 m sim only for 100gb, with euro zone and world travel, my iPhone shows the Croatian telecom Telemach, but unable to make call or receive data,any ideas, Can’t seem to be able to speak to an agentThanks in advance

Megz79 by Level 1: Joiner
  • 925 Views
  • 1 replies
  • 0 kudos

What Data speed is fair to expect in a good coverage area?

Hi,I recently joined O2 after being with 3Uk for many years. I left 3Uk, because they have had a network capacity issue on the cell tower that serves my home address for many months.I checked the O2 coverage map for my area, and it says good indoor 4...

Jonick by Level 1: Joiner
  • 5134 Views
  • 9 replies
  • 0 kudos

Resolved! Want my new tariff to start straight away

I’ve just got a new o2 sim an when I’ve topped up £30 it’s took £10 straight away and put me on the £10 tariff but I need the £30 tariff for the data but it is saying I have to wait till the 23 September but I need it to start straight away I’ve got ...

Resolved! No signal on new sim card

I got my new phone delivered today with my new SIM card and the new sim isn’t getting any service

Fraser111 by Level 1: Joiner
  • 1115 Views
  • 1 replies
  • 0 kudos

Resolved! Remove bolt on

How do I remove a bolt on online?

Jackie09 by Level 1: Joiner
  • 713 Views
  • 2 replies
  • 0 kudos

Resolved! How do I get O2 to send me a SIM for my Samsung Galaxy Core Prime? I don't think it takes a Nano SIM

Just changed my tariff after being with O2 since, well, 2012 at least. Not able to get anything from your automated services and this lack of human contact is infuriating. I can't even speak to someone to make a complaint about your complete lack of ...

andi by Level 1: Joiner
  • 1822 Views
  • 10 replies
  • 0 kudos