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Forum Posts

Resolved! Huawei Mate 20 Pro WiFi Calling

I've had the Mate20 Pro nearly 2 years now and at time of purchase the in-store guru stated WiFi calling as one of the selling points. Now I live in a house with near to no signal this is imperative yet I can't seem to see the option on my phone even...

Ljosepuk by Level 1: Joiner
  • 2537 Views
  • 2 replies
  • 0 kudos

Still barred

I paid my bill on the 6th as my bill was late and I was barred that day (the 6th). I managed to get hold of o2 after the 24 hour period that they said to await in order for me to make outgoing calls again. However after the 24 hours I still couldn't ...

Amyyy_ by Level 1: Joiner
  • 1123 Views
  • 2 replies
  • 0 kudos

Resolved! Delete a account

I want to delete one of my accounts on my o2 

Agnes22_ by Level 1: Joiner
  • 526 Views
  • 1 replies
  • 0 kudos

Resolved! NHS discount

Hi, I applied for NHS discount when I started my new tariff recently but it does not seem to have been applied. Why is this?

Derosad by Level 1: Joiner
  • 502 Views
  • 1 replies
  • 0 kudos

Resolved! answer machine

my answer machine is comming in too quick on my mobile my phone is only ringing for 16 seconds then the answer machine comes on how can i lengthen the time

kat21 by Level 1: Joiner
  • 503 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrade & Recycle £250 offer

I've upgraded my phone & as part of the new deal i can get £250 back if i recyle my old phone, I've been through the motions of signing it all up, they have given me a price & its all good to go, It asks me to enter my order no. In the voucher code b...

RyB by Level 1: Joiner
  • 715 Views
  • 2 replies
  • 0 kudos

Resolved! No network!

For the last 2 days I have had no network, emergency calls only! No reported issues in my area, have reset all settings o2 tell you too & restarted phone but still no luck! I can't get through to them on the phone as theyre not taking calls, any idea...

Leanne86 by Level 1: Joiner
  • 706 Views
  • 3 replies
  • 0 kudos

Resolved! Deposit withdrew twice

HeySo I got a contract with o2 today and I had to pay a deposit of £175( plus £100 upfront so the payment was £275 altogether), but it got taken twice. Is there any way to sort this out and possibly get it refunded/returned?Kind regardsImre

Imre by Level 1: Joiner
  • 560 Views
  • 2 replies
  • 0 kudos

4G not working

My 4G has been down the last couple of days. I have switched the phone on and off numerous times and still not working. There’s apparently no issues with o2 in the area. Please help.