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on 01-11-2022 09:05
How do I determine the timescales for a fix - or indeed verify that someone is actually looking at it ?
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on 01-11-2022 09:17
O2 will not give any timescale of fixes. The reason is delays can happen for a myriad reasons. Gaining access if on a private building or land needing spares which is proving difficult at the moment, I could go on. Also, depending on who owns the mast, they are in the hands of sub contractors.
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on 01-11-2022 09:16
As it is mentioned on the site, it will be being worked on, however, O2 never give timescales.
Just register for updates as that is all you will get.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-11-2022 09:17
O2 will not give any timescale of fixes. The reason is delays can happen for a myriad reasons. Gaining access if on a private building or land needing spares which is proving difficult at the moment, I could go on. Also, depending on who owns the mast, they are in the hands of sub contractors.

