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Forum Posts

Flight mode

I cant turn off flight mode, this issue has occurred since I did an update

Brett13 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

phone network canada

My phone does not pick up a partner network in Halifax Nova Scotia. Who is the partner so I can try manual setting?

Resolved! Iphone 8 security locked out

My iPhone 8 has triggered unsuccessful pin in my bag and security blocked /locked out. How do I get back on my phone??

KelST by Level 1: Joiner
  • 494 Views
  • 3 replies
  • 0 kudos

Resolved! People can not contact me. Files dropped!!!

Dear O2 Team, I have full 4G cover, mobile data and can call anyone I like. However, some people are not able to contact me. I have had this 2 times before and it got resolved. The engineer said that my "files dropped" and he fixed it within minutes....

Mof by Level 1: Joiner
  • 936 Views
  • 3 replies
  • 0 kudos

Resolved! Iwatch 7 cellular

Hey trying to connect new iwatch 7 cellular to airplan, signed up yesterday contacted o2 who pushed me onto Apple which was no help. Paid airplan got message ready to set up but when I go to set up mobile data it just. Says “something wrong try again...

Sharing by Level 1: Joiner
  • 920 Views
  • 3 replies
  • 0 kudos

Data roaming in France

I am travelling in France and my iPhone is on roaming. I have a monthly contract with 15G data. My phone finds a network but only shows 3G which doesn’t allow me to use maps or connect to the internet. Please can you help. Is there a block on my data...

J-P-H by Level 1: Joiner
  • 1087 Views
  • 3 replies
  • 0 kudos

Resolved! 4G BUT NO SIGNAL

Driving me insane, for the last 2 months or so I can’t use my phone anywhere, I can text and that’s it. I can’t call as no one can hear me, my data never works, not sure why I’m paying near £60 a month for a network that doesn’t work

EMILY1019 by Level 1: Joiner
  • 631 Views
  • 2 replies
  • 0 kudos

Can't open documents

Very frustrated - I've always been able to open documents in word and PDF. Then it just stopped. Unistalled all office apps and reinstalled. Worked for a while then stopped again. What's changed and why can't I open any documents or attachments?Samsu...

Nerak by Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile data

I dont have a data in my phone

Ionel1975 by Level 1: Joiner
  • 539 Views
  • 2 replies
  • 0 kudos