Network Provider Voicemail
on 21-07-2024 14:25
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on 21-07-2024 14:25
Sorry last post went wrong
i upgraded my contract yesterday and now my voicemail says Network provider Voicemail. This never happened before .
I upgraded two contracts and it’s doing it on both so clearly an issue since upgrading.
can anyone help please
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on 21-07-2024 14:38
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on 21-07-2024 14:38
@Anonymous This is a customer community. We cannot access your account. See the link below:
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on 21-07-2024 14:38
@Anonymous
Check guide Guide: All you need to know about O2 Voicemail 901
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-07-2024 14:40
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on 21-07-2024 14:40
Appears to be a duplicate post: Solved: Network Provider Voicemail - O2 Community
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on 21-07-2024 14:47
I still don’t know what to do! Please help, I have an iPhone and it used to come up where I could listen to it on my phone and now this has gone and I don’t know how to do it
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on 21-07-2024 15:07
@Anonymous
You need to contact O2 and ask them to add iData to your account.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-07-2024 13:13
They are not helping me and now it’s so frustrating as it never did this before.
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22-07-2024 13:23 - edited 22-07-2024 13:26
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22-07-2024 13:23 - edited 22-07-2024 13:26
@Anonymous
The Network Provider Voicemail is normal, it shows on my iPhone 15 Pro Max for both o2 and Spusu and takes me into the Voicemail on both vendors, and is quite normal now for iPhones and it cant be removed. but it doesnt need to be used..
You test need to tap on the names or numbers below the Network Provided Voicemail and then click on play to still use Visual Voicemail
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company