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Payment made 19/06/24 to clear a contract

I went into Peterborough shop to seek advice about my contract due to expire in September and if they had a better deal for me. They said I could change to a cheaper monthly airtime product providing I paid the outstanding amount for my phone. I paid...

Pac transfer

Hi just after some help. transferrred from sky wednesday to 02. I havent been able to make calls or texts since. Need to get sorted but i cant make calls thank you

Phone delivery

Right DPD tried delivering my phone on the 19th sadly i didn't have the code for the driver so he sent it back to dpd but now they sent it to 02 but I've received nothing about the phone or if im ever going to get it

Bad signal

Why is the signal in the Warwick area so bad? In the town centre there are open spots where you are lucky to get an e strength as for 5g even in the middle of the town square it is very low. This also happens in parts of Leamington Spa.I have a Samsu...

Unlock samsung phone

Hi.I am unable to unlock my phone using my fingerprint. Also cannot turn it off using the side buttons

Hello, I have a problem with my SIM card, I'm currently in Poland and I can't make calls

Hello, I have a problem with my SIM card, I'm on vacation in Poland and I can't use my phone.

Can't activate my Esim

Hi. I have recently purchased an esim and need to activate it I believe by signing into my o2 account. However, I can't now receive the security code via text as the physical sim has reverted back to the old number. Can you send the security code to ...

Resolved! Old Mobile Number accessibility

Hi,I had an O2 mobile No. some years ago. I need access to that number from 2016-2017. I've been with another provider since 2019 but need access to old O2 records. Anyone able to help please?

My sim stopped working

Dear, Support, My sim has stopped responding. I am currently abroad. Please contact me via email, as I can't even login to my online account. Main issue: sim card doesn't have network coverage, even though I tried different phones devices to insert s...

CROSSED LINE OR NUMBER

I have an Apple iPhone 10SE.Texts and WhatsApp calls and messages are received ok on my O2 number 078 **** ****Calls to the same O2 number go to ATAG Heating Technology number 0800 2545061 which are then re-routed to the mobile of any available ATAG ...

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