Get tech support for your O2 issues

Resolved! Scammer Problem

I have just received some text messages and emails apparently from 02 saying that order confirmed and bundles removed and now that someone is trying to contact customer services. I have checked account on my 02 app and cannot see any order and have t...

sim card

i put the new sim card in my phone but it’s saying o have no service so i can’t activate it

My O2 account not activating/working

Hey, I recently got a O2 sim card, and am trying to transfer my old number, but the my O2 account page isn't work, I click sign in, it takes me to a code verification, I put in the code, and it takes me back to the sign in page and loops. I'm not abl...

Hello

hello, I have bought new iphone and requested qr code sim for it on my o2 phone. Now I can't use the o2 app to login as my sim on old device doesn't work and can't check where is the code? What should I do?

Resolved! Personal Data Usage

Hi. How does a mobile phone provider calculate monthly personal data usage for a bill? And how do they know if the data used is via WiFi or via mobile data? Hope that makes sense! Thank you in advance.

Very weak signal

The checker says I should have good indoor and outdoor coverage with O2 at my postcode. But it's very poor with hardly a signal.

New pac code

Hi I want to transfer my old number to 02, but when I access the page, a message saying that my PAC code has expire appears.I have another 02 number transferred before and seems like the website is mixing both numbers.There's any solution?

How to tell if another company has used my PAC code?

I have cancelled my contract with O2 as I'm moving abroad. I started a SIM only contract with iD Mobile, but they have messed up my order. I provided iD Mobile with the PAC code given to me by O2, but I've no idea now if they've actually used it. I d...

SMS over WiFi calling for iPhones

live in a part of the UK with very limited 4G coverage so I have to use WiFi calling at home. I have an iPhone 11 with up to date software. The problem I have is that I can’t receive SMS text messages when I’m at home and I don’t see voicemail notifi...

Lost phone

Lost my phone, whilst on holiday which I am still on. Rang the support number, they have sent a code to email but I can't get on my email without verifying my email with a code that has been sent to my mobile phone.. which I don't have.They've advise...

O2

Forum Posts