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London masts down :-(

What is happening in London with masts not working properly? I am having a major problem because there are masts not working properly both in the SW2 and TW10 postcodes. It means that I have essentially no coverage whilst at work and at home since la...

GGG333 by • Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

Cant log in due to security check

I am trying to log into our business account but it is saying to select a mobile to send a code to. I have no idea who's number this is. I am in accounts and want to pull off bills. I do not have a company mobile. What do I need to do?

CC8 by • Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! PUK code

My son has locked my SIM card and I don’t know the puk code, I am trying to log into my o2 account but I’m not sure whether I can receive the text to verify my number as I had to change the password

S-23 by • Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Porting

my phone number was supposed to port yesterday but my phone is still showing no signal. I have tried restarting the phone several times but it still shows no signal.

Sophie36 by • Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! NCK for an unknown network

Hi, I am an o2 sim only customer, I have purchased a refurbished phone from an online retailer and it has arrived locked and asking for an NCK code, I have contacted the retailer and they can't help other than a refund which code take up to 30 days. ...

Joe901 by • Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

My calls are being cut short......server unreachable.

It's a long time since I've been on here, but in the last two weeks I've been having problems making calls from my home. A minute or two in, the call terminates and the screen reads "server unreachable" I have wi- fi enabled on my phone, but does O2 ...

SIM swap still processing

Hi,Desperately trying to find a solution to my SIM swap nightmare! It’s been in ‘processing’ for 7 days now. The store and customer services don’t seem to be able to do anything apart from escalate it to the elusive back end team. How can it take so ...

DD91 by • Level 1: Joiner
  • 1542 Views
  • 7 replies
  • 0 kudos

Galaxy s24

I'm trying to retrieve the vat invoice for this phone and although it states it's ready I can't find it. I need it to claim my free watch. Also does anyone know why my incoming text messages are still being received on my old galaxy s9? And just one ...

Diane1012 by • Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

Number

I ported over a number but when I use my phone other callers say they see an unrecognised number on their display

Oliverj by • Level 1: Joiner
  • 306 Views
  • 2 replies
  • 0 kudos
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