Get tech support for your O2 issues

Phone not working properly

Hi my husband has a flip phone and his taiff is with you. Very very poor reception, cannot receive calls, he gets text 4 hours after he has missed a call. His phone number is ************. Please can you help as the phone is useless at the moment . k...

No network

I have had no network coverage for 48hrs

Resolved! PAC code

I need a pac code from my old number but I don’t have access to the sim

Rural coverage getting worse

Hi - we live remotely surrounded by hills, used to get a signal in a tiny portion of our house, now that has even stopped. Several questions: How can we actively improve the signal in our area? and what changed to reduce signal? Can you place equipme...

Resolved! Transfer of number

I am trying to transfer my number from my old device to my new one as I have upgraded my O2 contract, but it is not working.

Connecting to Sky TV

I can't connect my dongle to my sky tv

no Service

I have no service to my phone ************ [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Min transfer to new iphone

Hello please can you help me transfer my Esim to my new phone

Esim

Hi, I recently ordered a new phone and ordered an eSIM, since the phone has come I can’t get access to an eSIM on my new one and my old one isn’t working anymore. I am unable to get online onto my o2 account as I need a text message from my phone to ...

Resolved! ESIM is not activating

Hi, my eSIM has not activated, therefore I can not receive the code via text in order to activate it

O2

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