cancel
Showing results for 
Search instead for 
Did you mean: 

Network Provider Voicemail

Anonymous
Not applicable

Sorry last post went wrong

 

i upgraded my contract yesterday and now my voicemail says  Network provider Voicemail. This never happened before . 
I upgraded two contracts and it’s doing it on both so clearly an issue since upgrading.

 

can anyone help please 

Message 1 of 8
1,320 Views
7 REPLIES 7

Bambino
Level 86: Prestigious
  • 24354 Posts
  • 1058 Topics
  • 3816 Solutions
Registered:

@Anonymous This is a customer community. We cannot access your account. See the link below:

How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 8
1,311 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Anonymous 

Check guide Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 8
1,311 Views

Bambino
Level 86: Prestigious
  • 24354 Posts
  • 1058 Topics
  • 3816 Solutions
Registered:

Appears to be a duplicate post: Solved: Network Provider Voicemail - O2 Community

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 8
1,302 Views

Anonymous
Not applicable

I still don’t know what to do! Please help, I have an iPhone and it used to come up where I could listen to it on my phone and now this has gone and I don’t know how to do it 

 

Message 5 of 8
1,291 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Anonymous 

You need to contact O2 and ask them to add iData to your account.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
1,284 Views

Anonymous
Not applicable

They are not helping me and now it’s so frustrating as it never did this before. 

IMG_0167.png

Message 7 of 8
1,186 Views

madasaf1sh
Level 78: King of Kings
  • 12016 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Anonymous 

 

The Network Provider Voicemail is normal, it shows on my iPhone 15 Pro Max for both o2 and Spusu and takes me into the Voicemail on both vendors, and is quite normal now for iPhones and it cant be removed. but it doesnt need to be used.. 


You test need to tap on the names or numbers below the Network Provided Voicemail and then click on play to still use Visual Voicemail

 

https://www.o2.co.uk/help/phones-sims-and-devices/apple/iphone-12-ios-16-0/basic-settings/use-visual-voicemail

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 8 of 8
1,183 Views