on 13-06-2024 10:19
on 13-06-2024 10:25
See if any of these guides can help @bv1
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
If not, and you need to get in touch with customer services, then details are in this guide:
Guide: How to find help & contact O2
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 13-06-2024 10:23
on 13-06-2024 10:23
First off try your sim in a different phone, and see if you get the same as if you do it sounds like a faulty sim and the quickest way to get a new sim is to pop to an o2 store and do a sim swap, you will need to take photo ID with you.
Also check these guides Guide: Is the network down for me or everyone?
Guide: How can I sort out my network issues?
on 13-06-2024 10:25
See if any of these guides can help @bv1
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
If not, and you need to get in touch with customer services, then details are in this guide:
Guide: How to find help & contact O2
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 13-06-2024 20:29
This might also be worth looking at :-
My Network App - Find Out More About Your Network Coverage | Apps | O2
https://www.o2.co.uk/apps/my-network