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My 02 won’t let me login

My NTL email won’t send or receive. This is the one I use all the time. I can’t view anything that I’ve saved either. I’ve tried to ring 02 for hours. It says I haven’t got an account- I have had for years!!How do I get to speak to someone & fix it?i...

Shirl49 by • Level 1: Joiner
  • 570 Views
  • 2 replies
  • 0 kudos

Resolved! No way to contact o2

I have a problem with an upgrade order I made last night. Your website and apps just send me round in a loop unable to contact you about it!! The website directs me to the myo2 app which constantly says all agents are busy on the chat function, click...

JamesR85 by • Level 1: Joiner
  • 843 Views
  • 4 replies
  • 0 kudos

4G internet speed - MK19

Hi, I have an Alcatel 4G dongle providing my internet as my location doesn’t have wired connection. When I first changed over from Vodafone due to shockingly slow service (about 7 months ago?), it seemed to work great. Lately, Teams calls have been c...

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Can’t log into my app online say I am not a customer 

Oillie by • Level 1: Joiner
  • 226 Views
  • 1 replies
  • 0 kudos

Fraud

Hi I was recently a victim of fraud and I have still have a very large outstanding balance on my account which I do not believe I am liable to pay. I have recently received a text saying that my services will be reduced until which time I make a paym...

Billing

My current will will not show online for some unknown reason. I have tried to access it yesterday and again today. Is there a general problem just now with accessing bills?

Joe77 by • Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

No service

I keep having no service, unable to call out or receive calls. When I reset my phone it works for a little while then stops again.

Ko1 by • Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

PAC code

I need a PAC code for one phone on my multi-handset account. How do I get that?

RD23 by • Level 1: Joiner
  • 379 Views
  • 2 replies
  • 0 kudos

No connection after multiple new SIMs

I cannot get any connection with O2 network. I recently changed to a SIM only contract with O2 from another provider. The SIM worked until I sent my PAC code to transfer my number from the previous network. Then the SIM seemed to die as soon as I got...

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