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Resolved! SIM replacement

Hi, My eSIm not working anymore because i did sell my previous phone and the eSIM has been deleted... I try to order a new plastic SIm but need confirmation on my number which is not working... So please how can I order a new plastic SIM for replacem...

Not receiving verification codes via text

I'm not receiving text messages from websites (including O2) that require a verification code to be entered. My mobile number has changed, the websites have the correct number (including O2), in my text message history I can see previous, recent, tex...

Change of sim card

Good morning, I have been informed that as of Monday you are blocking all sim cards with virgin origins as a way to upgrade. Is this correct?

eSIM port not working

I just left Sky to join O2. I got an eSIM My number was supposed to port by 6pm yesterday but it hasn't, I now have no service with Sky or O2, so I can't even call them. I've messaged on X but had no reply. I've restarted my phone several times. any ...

Joining o2

hi I have tried to buy sim only contract from Uswitch. Recently I have changed my name but it hasn’t been changed from all the bank and stuff yet but when I tried to get the contract I have put my new name as MOTHIUR ******** but when I went to the e...

no ringing sound

My s23+ does not ring when i receive a call

Resolved! 4g Second SIM for Hotspot Signal Boost in the Shed

Hi,I'm working in the shed on a laptop > connected to personal hotspot from phone, which is taped to the ceiling to get a decent 4g signal for Zoom calls. I think I'll get this 'hotspot router' and tape it to the ceiling instead, then connect laptop ...

Resolved! Legacy number migration

I've not had access to my old legacy phone number for 10 days. STRESSHours of phone calls to the purple legacy team.Started with the letters about the billing changeI phoned them they set up a new account for my 3 numbers on 360They sent sims.Waited ...

Resolved! Adult sites can’t access

Hello. I purchased my sim card on a seaman’s club named Duckdalben. I was trying to access 18+ sites and cannot access. Can you help me regarding my problem?

Resolved! I accidentally ordered an E-sim

I upgraded my sim only contract to a cheaper but accidently ordered an E-sim/ My phone is not compatible with E-sims. I currently have an 02 sim card, is it possible to use that instead of the E-sim?

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