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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
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Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
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I keep getting a message every day to say I have new voicemail but I ring up and there is no voicemail. Why?

Brenda18 by Level 1: Joiner
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How do I install my esim

Kevin2023 by Level 1: Joiner
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My o2 error and direct debit overcharge

My o2 now opens to Elizabeth Noonan instead of Eric Noonan Elizabeth is my wife she has her own My o2 account both accounts display the same information about her phone. Also my bank statement indicates that I have been charged £25. OO not the usual ...

Text messages

Texts not working. Can’t send a message to anyone, tried sim in different phone and tried messaging other numbers. Just comes back not delivered on both iPhone and Samsung.

Telsingh by Level 1: Joiner
  • 1 replies
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Problem with transfer from virgin

I have been transferred from virgin. However, my data allowance is not correct. I upgraded with virgin in June. O 02 app it doesn't even show my number, I have a contract for my granddaughter and it only shows this one. Tried virgin but told I'm no l...

Marg62 by Level 1: Joiner
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Resolved! Porting Old Number to O2 Sim

I've just left EE and taken out a pay monthly contract with O2 and just wanted to double check something before I do it. I supplied my EE phone number and PAC during the signing up process. I know when the sim card arrives I just pop it in and it act...

Khaos by Level 1: Joiner
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O2 changed my number

I switched to o2 last month from 3. PAC was successful and my keep number transferred the following day. Last Thursday I got a text saying number had been transferred!!! Hadn’t requested this and now fighting to get my keep number back. Fobbed off fo...

kp9 by Level 1: Joiner
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