Get tech support for your O2 issues

Should I have received a text confirming my PAC code has been received?

Hi, I am moving to O2 from GiffGaff. I filled in this form this morning entering my PAC: https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number/online-form Should I have received a text confirming my PAC has been received/the...

I cannot receve phone calls or text

Can't sing in to My O2 on laptop because it won't send the security code

I am trying to sign in to my MYO2 account on my laptop. I have entered the username and password correctly. It now says it will send me a security code to check it is me signing in but I NEVER get the codes. How can I get into my account please?

Urgent - Old Sim Deactivated, No New Esim

Hi there. I've just switched over from EE to O2 and on to a sim only plan. O2 were meant to have sent me an esim, but amongst the dozens of emails from them, I don't have that. They've ported my number and my old sim has been cut off, leaving me with...

Resolved! messages keeps stopping

Hello, tried the online chat but not much use. I am not able to keep my messages on the screen long enough to send a text, they just drop off. I have tried to clear the the data & cache in the storage section but that doesnt work. I have also turned ...

No signal, no data

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Port in failed

Last week I initiated a port in. For some reason this port failed and this is still showing in progress. I have contacted support through chat last Thursday and they are telling me that it it has been escalated and may take 5-10 days. Does anyone kno...