Solved: My02

Ronn1996 · ‎07-05-2022

Cannot log into my02 app with correct login details and my phone is in no service?

madasaf1sh · ‎07-05-2022

@Ronn1996

Reboot your phone and put the phone into Wifi Mode if you havent already done so.

Otherwise you need to contact o2 from anyother phone on 0344 809 0202 or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

madasaf1sh · ‎07-05-2022

@Ronn1996

Reboot your phone and put the phone into Wifi Mode if you havent already done so.

Otherwise you need to contact o2 from anyother phone on 0344 809 0202 or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎07-05-2022

@Ronn1996

Your phone should allow you in to the MyO2 app when on mobile data without logging in.

For phone issue, check this guide Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

My02

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Sim Only for tablet Upgrade Issue

Account change by O2 without my knowledge

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No signal or data