Get tech support for your O2 issues

Resolved! SIM 1 not provisioned after temporarily working in new phone

I put my existing O2 4G sim in my new 5G phone.It worked for about an hour and then started reporting ‘SIM 1 not provisoned’.Still doing it after a reboot. I put it back in my old phone and have same error. I don’t know if this is related but earlier...

Resolved! New O2 SIM but want to keep old O2 number

As above pls how do I do this pls?

Resolved! Mobile number xxxxxxxxxx

Morning its been more than 48 hrs and my number hasnt been activated yet,kindly assist,thank you

Resolved! WiFi Calling

Hi I’m new to O2 and everything is good apart except I can’t enable WiFi calling on my iPhone XR I have taken all the steps it tells me to do and my software is up to date. It was enabled with my previous provider and it is the same phone. Can anyone...

Resolved! No access to 4G

I have had zero access to 4G throughout the three plus years I have had my iPhone SE. I took a contract out for an identical phone at the very same time for my daughter: she has 4G all day long. What the hell is going on and why won’t O2 sort it out?...

Problems activating mobile data on Apple Watch

Hi just got an Apple Watch and can’t activate mobile data im trying to do it through the watch app , it said it had gone through but then was then just saying activating for 12 days , finally got through to o2 and they cancelled that plan and I’m now...

Apple Watch can’t set up cellular service code 08

Hi i have an Apple Watch cellular series 7 with latest 9.3 iOS and I can’t add cellular service. Gets stuck on page saying I will be sent a text but if not received then call 202 and mention code 08. Now going back and forth between departments and n...

Resolved! I lost my phone

I lost my phone i need Proof of Barring can you please provide me.Please provide me as soon as possible.Thank you.

Resolved! I need proof of usages

I need my proof of usages can you please provide me as soon as possible.Thank you.

Resolved! Is Samsung S22 compatible WiFi calling on O2

I am on SIM only, have just bought a Samsung s22, but WiFi calling wont work. Is WiFi calling on Samsung s22 Compatible with O2? Do I need O2 to 'switch WiFi calling on' for this Samsung s22? Or do I need to change networks? ThxFrankcowie**Personal i...

O2

Forum Posts