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Resolved! New sim with new number

Got a new sim with a new number on it and just wondering how to swap it and have the new number? Do I just do the 02 activation method? Also do I have to let people on WhatsApp about my number change or can they still send me messages on there?

JordanH by • Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung ear buds

When l bought a contract with o2 for a Samsung s22 ultra the offer came with free earbuds. These have developed a fault. Who do l contact about this. O2 or Samsung?

Roberto01 by • Level 1: Joiner
  • 507 Views
  • 1 replies
  • 0 kudos

Resolved! Motorola e6plus

A new sim being sent by O2, it’s a 5g sim, will it work in my Motorola e6plus?

Switching from Virgin Media SIM to O2 SIM

I have been issued an O2 SIM to replace my VM SIM as part of my package upgrade. I asked the salesperson about transferring my number, and he said he would handle it - I received a PAC code which he told me to ignore. I received a text on my old SIM ...

Elkay62 by • Level 1: Joiner
  • 15759 Views
  • 8 replies
  • 1 kudos

Resolved! Login not working and hasn’t for nearly a year

Whenever I try to log in on the app for O2, it doesn’t log me in and displays a ‘something went wrong’ message, I have been trying for nearly a year like I said in the title. This could be because I had to switch to an android for a while as my IPhon...

Terra_com by • Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

Apple Watch airtime plan - ongoing issues for months

Hi All,I'm hoping someone can help me.My Apple Watch lost connectivity to LTE around 6 weeks ago. When I lost connectivity, the iPhone app showed the contract as 'inactive'. Now, there is no airtime contract in the apple watch iPhone app, although I ...

Apple Watch ultra won’t pick up mobile data error 106

Hi,I’ve recently had a new sim only from 02 as I wanted the mobile data to work with the Apple ultra Watch. However, when I try and set this up in the watch, I get an error code 106. Can someone please help with this? Thanks.

Tm22 by • Level 1: Joiner
  • 670 Views
  • 3 replies
  • 0 kudos

iMessage Activation after Porting

Hi I am having issues activating my iMessage & FaceTime after porting from EE to O2 on Tuesday. I’ve contacted Apple support who suggested I text “HELP” to 48369 but the message was not delivered. They said it was an issue with O2. I’ve tried all oth...

Kieran23 by • Level 1: Joiner
  • 1229 Views
  • 4 replies
  • 0 kudos

Resolved! MSE Tariffs

When I click on any of the O2 offers on the Money Saving Expert website for O2, the links open in a new page but then I receive the message: Something went wrong, but don’t worry, we can still help you with your order. Chat to us online, or call us o...

Blach79 by • Level 1: Joiner
  • 466 Views
  • 1 replies
  • 0 kudos
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