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Forum Posts

Resolved! Account activation

I can't login to my account because it keeps saying it needs to be activated I'm in the process of trying to finalise a new phone contract and I can't do that.

Naithan by Level 1: Joiner
  • 887 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch - Switch link to a different o2 number

I'm looking at getting an Apple Watch for my son on my O2 account for his birthday. He has a separate o2 account and I don't want to order it on this because I don't want him to know that he's getting it. Is it possible to swap the eSIM to his o2 num...

patersp by Level 1: Joiner
  • 573 Views
  • 1 replies
  • 0 kudos

Resolved! Audiable

How can I cancel this 

Audiable by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Porting number problem

Hi, I transferred my SIM contract from Virgin to O2. I provided the PAC and the number ported on Tuesday. I’m fine making and receiving calls but I’m not receiving texts. I phoned O2 and did everything they suggested: update number, turn phone off an...

Marlena23 by Level 1: Joiner
  • 806 Views
  • 4 replies
  • 0 kudos

Resolved! My o2 account

I’ve recently upgraded my phone and can’t login to my o2 account

Resolved! Cancel payment

I accidentally paid 518 on Tuesday on 02 I would like to cancel it please

Aimee_ph by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Resolved! WIFI CALLING

I HAVE JUST MOVED OVER FROM VODAFONE TO O2. IF I SEND AN I MESSAGE OR TRY TO CALL ON WIFI THERE IS A DIFFERENT NUMBER DISPLAYED FROM MY NUMBER THAT WAS CARRIED OVER. I AM UNABLE TO CHANGE THIS IN MY PHONE. I HAVE BEEN ASKED TO CONTACT O2 BUT THE VIRU...

AUDSALEXA by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos