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My data

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JinxxA1
Level 1: Joiner
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on ‎07-07-2022 16:57

on ‎07-07-2022 16:57

Hi.

im on 5G data but getting 5G is very rare for me which is fine but lately I’m not even getting 3G

 

no matter where I go my data is just not working anywhere. Even in areas where it use to be strongest. I’ve tried everything I know like resetting the settings etc but. Nothings working.

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jonsie
Level 94: Supreme
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on ‎07-07-2022 17:34

on ‎07-07-2022 17:34

If you have an iphone try setting the APN to

mobile.o2.co.uk

Other help here

Guide: How can I sort out my network issues? 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 93170 Posts
  • 609 Topics
  • 6964 Solutions
Registered:

on ‎07-07-2022 17:34

on ‎07-07-2022 17:34

If you have an iphone try setting the APN to

mobile.o2.co.uk

Other help here

Guide: How can I sort out my network issues? 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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