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Move sim only contract number to a new phone contract

Wayno
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Hello everyone,

I have searched online but i am unable to find the answer to this.

I have a sim only contract with o2 which is now ready to be renewed.

I am going to purchase a new phone contract with o2 but not from o2, i can save £150 over 24 months this way.

To take my old sim only number to the new contract phone....i presume i just give 30 days notice to o2 to cancel my sim only contract, request my PAC code, sign up to a new contract with o2 and then use the PAC code when my new contract phone arrives ? I know it is very simple to do when switching carriers or when taking out a new contract via o2 themselves, but unsure about the process as described above.

Any advice would be greatly appreciated.

No links to social media platforms please, i have a real life 😉

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MI5
Level 94: Supreme
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@Wayno 

You just need to call O2 to migrate your number Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

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Enlli
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Take out your new contract then you can migrate your old number across

Guide: Migration & porting into O2  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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Registered:

@Wayno 

You just need to call O2 to migrate your number Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 3 of 7
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Wayno
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Thanks Enlli and M15. I was just concearned that i would have two contracts running at the same time, and this possibly causing issues and extra costs.

 

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MI5
Level 94: Supreme
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@Wayno 

Once you migrate your number the old contract will end.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 5 of 7
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Wayno
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That is great, thank you so much for your assistance

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MI5
Level 94: Supreme
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You're welcome @Wayno 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 7 of 7
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