Texts not sending or arriving 8 times

[Matt1972]

Since being switch to O2 from Virgin , my SMS dont arrive or arrive 8 times , and not always the last one i sent either.  Anything other than leave o2 i can do?

[Cleoriff]

@Matt1972 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[pgn]

In addition to the advice above, you could also take phone and some photo-id into an O2 Shop, and exchange your legacy Virgin SIM for a proper O2-branded one. The Store staff should make sure your phone number details are all moved to the new SIM before you leave store, and that all is working: voice calls, SMS send and receive, WiFi and data. And don't let them sell you anything! Good luck, @Matt1972