Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My elderly mother has a Doro 5516 mobile with O2 'pay as you go'. Recently, when she has tried to make a call, it either says something like 'call aborted' and she can't dial out, or it says 'call aborted' first and then the call is dialled anyway. S...
I have an old(ish) mobile phone that I use mainly for receiving texts from various online services that have two-factor authentication as a condition of access. It has an O2 PAYG SIM with a remaining in-credit balance of £7.40. Last Thursday, 7 July,...
Picture messaging is not working when I send to android phones
Please can someone help? I am a new o2 customer and have activated my sim (currently I’m in Italy). I can use data but cannot receive or make calls or texts. I have unlimited calls and texts in my bundle which is not due for renewal until three weeks...
This phone is 2G and is considered a Senior's phone and has no internet due to not detecting the SIM it can't receive messages nor send. been going around in circles in customer services on this site for hours. I can't speak so sending phone numbers ...
I want to install a new sim card, I need a code but my O2 connection is not working. I can not get a text from you, nobody can contact me ( only on WhatsApp ) and my O2 account does not work either. You have sent me a new sim, but I can not install i...
hi payed full bill phone still cut off
So I joined O2 on a monthly contract this week. Received SIM, activated it yesterday morning and it was working fine, alongside an eSIM from my old operator. I have ordered porting of my old number, due today.I have ordered an O2 eSIM, due today or t...
Why will O2 not send me a PAC
Iv tried to reset my password and its not allowing me to log In
