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Forum Posts

Resolved! Am I on 5g

My phone is 5g ready. I don't know if I am on 5g or not. How do I check if I am or is it available in my area. TS19 7LA

Resolved! Bolt on

How can I remove a bolt on that I had for visiting Turkey?

NE7 by Level 1: Joiner
  • 457 Views
  • 2 replies
  • 0 kudos

Resolved! Rolling plan was cancelled without my permision

Today i got email that my 2 pay as you go sim accounts rolling plans was cancelled. i didnt gave any order for cancelattion. Please someone explain this to me

ichief by Level 1: Joiner
  • 925 Views
  • 3 replies
  • 1 kudos

Resolved! Transferred from O2 to Lebara

I have transferred my number to Lebara and need to end my contract with you.I thought it would be automatically done, but it seems not.

Resolved! I can't get the pass code for Messenger

I have a new phone, Pixel 7 Pro and can't get the pass code to get into the app. I'm not getting the text. I've tried what's suggested on the Facebook help page.

Skyebird by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Number transfer

Hi everyone My number transfer I requested on Wednesday (online with my PAC) and it still hasnt happened. Has something gone wrong?? Help!

tanyat by Level 1: Joiner
  • 583 Views
  • 2 replies
  • 0 kudos

My 02 app help

Hi there I was wondering if any one could help me my old app was telling me my data mins and text and I got a credit added to my account and my 02 app went back to 0 on everything should it do that any help will be grateful

Denzil2321 by Level 2: Apprentice
  • 740 Views
  • 3 replies
  • 0 kudos

Poor coverage

I have been having this poor coverage in North Harrow and Harrow area I have done a sim swap, phone swap it’s still the same

Rosh1 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Notice of disconnection

Iv received a letter about notice of disconnection but I don’t have a product with o2 - I tried calling and was told the account number provided on the letter can’t be found and couldn’t trace anything through surname and postcode - I don’t know what...

AbbyScent by Level 1: Joiner
  • 1037 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming but no internet in Spain

Hi, I have an O2 business account and currently have no access to data in Spain even though my device is roaming. Please can you help?

Rjn87 by Level 1: Joiner
  • 1410 Views
  • 2 replies
  • 0 kudos