Resolved! number change
just switched over from virgin mobile to o2 told I would have same number but that's not the case people finding it hard to call me
Forum Posts
Resolved! Terrible data coverage
There has been terrible data coverage in the G82 and G83 area since the beginning of my contract 18 months ago. Can’t wait to be done with O2.
Resolved! App not working
Trying to access my account via the myo2 app and it is telling me it’s not available to me ? What is this all about
Resolved! Fraudulent order
I’ve just received an email confirming an order for a new phone that I haven’t ordered and have now lost all coverage on my existing phone. I upgraded my phone last week and that order is on my account as completed - this is a new order. I can’t spea...
Resolved! Battery
Charge my I phone up battery only last about half hour max where best place to go to get new battery?
Resolved! Very poor signal in my home area, & I can’t get O2 to switch on WiFi calling
My experience to date have been extremely poor. Poor signal, promises that it will be fixed but after over a week I still can’t get a signal. I’ve asked for O2 to at least switch on WiFi calling at your end so that I can at least use my mobile at hom...
My data bolt on did not arrive
I used my girlfriends phone as a hotspot so I could log in to my O2 account and but a data bolt in but when I bought the add on (using my account details) the data bolt on was sent to her phone (she got the confirmation text). When I looked at the sc...
Resolved! otp codes
i am having trouble receiving one time passcodessometimes dont come until following dayhelp please
Resolved! No service for a week
They’re saying there’s a mast down in the area but no one else I know in the area signal has gone. I can’t use 3/4/5G or send/receive texts/calls now for a week. So currently 1/4 of a monthly bill I can’t even use what I’ve paid for with no updates e...
