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Resolved! How to REPORT unwanted Freemsg SMS messages

I have an iPhone and I read on a similar post in regards to receiving weird Freemsg sms messages I keep getting these texts but needed help on how to forward the text message to SPAM at 7726. I don't think I've received any charges due to receiving t...

Zak01010 by • Level 3: Thinker
  • 1125 Views
  • 1 replies
  • 0 kudos

Printing bills

When I try print off monthly bills, I get the following error message. PDF Bill unavailableEBPP_1506: We're sorry, we are unable to display your bill as a PDF in this browser, please try using the latest version of Internet Explorer, Mozilla Firefox,...

AGoul1 by • Level 1: Joiner
  • 2309 Views
  • 8 replies
  • 1 kudos

Resolved! VAT Invoice

My pay monthly account doesn't provide a VAT invoice, which I require for accounting purposes. Please advise how I can obtain one. Thanks.

NPS by • Level 1: Joiner
  • 735 Views
  • 2 replies
  • 0 kudos

Resolved! Port issue Smarty (3) to O2

Hi, My port completed on Tuesday 23rd May, but my old service has not disconnected and text messages and calls from seemingly networks based on 3 (not sure about their MVNOs) still come through to the old SIM / device.From what I have read, this is a...

ChrisN by • Level 1: Joiner
  • 972 Views
  • 4 replies
  • 0 kudos

Cannot use apps that require data

My Son has an iPhone 7, I pay for his account, 25GB data. Data issue - cannot access App Store, PokemonGo etc. Can perform google search, but cannot access any of the results.All apps are "allowed" to use data in settings.there is a spend cap on acco...

Resolved! Data Allowance Not Showing

Hi, I have just received a text message to tell me i have no Data left but every time i check my data in the app (which is horrible to use) and online it says that i have nearly the full amount of data. How can i get this to show what i actually have...

B21D by • Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Resolved! APPLE WATCH

I have been trying to set up mobile service for my Apple watch (a gift, not purchased at o2)When I put in my password it is saying incorrect log in although I am able to log in to my O2 with the same details.

Liz55 by • Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Esim

Twice I was sent a esim qr code and twice it failed to activate trying to speak to 02 on the phone is a joke don’t understand them and they don’t know what there doing

Esim3 by • Level 1: Joiner
  • 386 Views
  • 2 replies
  • 0 kudos
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