Resolved! Change name on account
How do I change my account name
Forum Posts
Resolved! Can't text
I had my phone stolen on Monday and had a replacement sim from your Shrewsbury store I rang your customer service line to get them to swap the number to the new sim ever since then I have been unable to send texts. I rang earlier today only to have t...
Resolved! Tarif
Hello i chnage my tariff to unlimited but i need to wait 1 month before i used it i want it now that is why i change my tariff
Resolved! O2 app unavailable
I am currently trying to check my O2 bill,but the app is "unavailable " .Any ideas?
Resolved! Safe search
Since I was switched from virgin to o2, the safe search is locked on any ideas on how to unlock it and switch it off
Virgin to o2 switch
I am unable to access any information on the o2 app since switching from virgin. I have set up data in the app etc
Mercedesme
O2 and Mercedes me issue, when are O2 looking at being able to resolve this issue?or is it a case of switching provider
Resolved! Poor 4G signal
HiI’ve just migrated from Virgin EE to O2 and I have very poor 4G - 1 or 2 bars on iPhone and internet speeds up to 5mb sometimes far less. According to the website the coverage where I am should be good and there are no network issues announced. I’v...
Resolved! Virgin mobile not changed to O2
Hi, I have two accounts that were with Virgin, one has two mobiles on which have gone over ok, the third phone on a separate billing has not and is still on Virgin, how can this be resolved?
huawei Portable hotspot
I bought a huawei portable hotspot and it only works with 3g on my o2 sim 4g will not work at all and it has 3 bars so how do i fix it? The wifi in settings says no internet when im on 4g it works fine on 3g model is huawei e5573b 4g
