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SIM card not working

I’ve had my phone stolen on Friday. I got a replacement sim in store the next day and inserted into new phone. Was told it would work in the next 24-48 hours. On insertion, there was four bar signal straight away but no data and unable tomake outward...

Resolved! More data

App says i have to wait 48 hours to get access . Ive been with 02 months . Im not new customer

I can't access my account..

Got moved from Virgin Media to o2 yesterday and I can't access my account

not connected to network

Migrated from VirginCan't make/receive callsCan't send/receive texts

Resolved! change email address

I've recently moved from virgin to o2. my username is an email address I no longer have access to. how do I change my email address to one I use now? thanks

Resolved! Phone number change

I have just changed my contract with Virgin Media and it includes a new sim card for my wifes phone. We were assured that her number would not change. I have just been sent an email from O2 to say the sim card is on it's way and the new number is.......

Resolved! Can't find my new mobile number

Hello got new phone and aim but no number is showing how do I find this information please

Resolved! Signal issues

Hello, I was speaking to a gentleman from O2 this afternoon about deals I can have but after the conversation I complained about signal issues we have been having in our local area. I have trouble getting signal in certain places and my partner hardl...

Resolved! Rearrange delivery

I wasn't in today to recieve my new phone. Plus the picture posted by the delivery driver in the tracking just shows a hedge outside a different address so I don't believe they even came to the correct address anyway. How do I rearrange the delivery ...

Cancel

I cancelled a packaged that was signed up to virgin that obviously included a 02 sim, as i have had a sim..And just recieved an email about a direct debit.I called 02 but they seemed very unhelpful about the situation. I will return the sim with a le...

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