Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! iPhone 14 Pro and 3G

When I am out an about with roaming data on why won’t my iPhone 14 pro connect to 3g. Can’t find an option in settings wither

Pip8 by Level 1: Joiner
  • 2138 Views
  • 1 replies
  • 0 kudos

Resolved! Travel abroad

I am confused by the language of the travel “opt out” bolt on. Does having this bolt on allow me to use my phone in France or not?

Cathy2 by Level 1: Joiner
  • 509 Views
  • 1 replies
  • 0 kudos

Resolved! Wrong monthly charges

HiI signed up for £5 per month incl. of VAT so why is my bill showing £5.50. Please can you rectify?below is the order details:Item(s) ordered: 1 O2 Sim Only 10GB £5 £0.00 2 Standard Delivery £0.00 Order number: ms-324081198VAT Included: £0.00Total: ...

IMASHK by Level 1: Joiner
  • 697 Views
  • 2 replies
  • 0 kudos

Struggling to get even 3G

Hi, over the past two weeks I have been struggling to get more than a weak 3G signal when at home. I’ve never had an issue before, and the network checker is showing everything is ok.The only thing that is different is we currently have no Broadband,...

DJBlondie by Level 1: Joiner
  • 585 Views
  • 1 replies
  • 0 kudos

E sim

I would like to swap my physical sim to an E sim, so that I can insert a company SIM card into my iPhone 13 Pro

Lewis15 by Level 1: Joiner
  • 720 Views
  • 2 replies
  • 0 kudos

Resolved! O2 app issues

Hi I’ve tried to get the app and it keeps telling me something g went wrong

Sianjane by Level 1: Joiner
  • 531 Views
  • 1 replies
  • 0 kudos

Resolved! importing number from ee

HiI have purchased a sim from 02 and put the new 02 sim in on Thursday night, I am still waiting for my new to change over. I ordered the sim and gave pac code Wednesday before 5pm it states on 02 site 1 working day and should of been done Thursday.I...

Kate80 by Level 1: Joiner
  • 571 Views
  • 1 replies
  • 0 kudos