Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

SIM card has problem with the call connections

My SIM card when I put to iPhone 13 start to work correctly to the first talk after the gsm connection broken with the operator . I can not make another activity. It is repeated with all 5 gsm operator. What I should do with it I am traveling now and...

SimonKap by Level 1: Joiner
  • 805 Views
  • 5 replies
  • 0 kudos

need a repair

i need a repair for my samsung S20 FE that fell in water then the screen was flickering and now nothings appearing on the phone

Resolved! warranty repair for fold 3

Hi, I have a fold 3 but the speekers are going. After some research there might be a bad connection within the hinge. What are my options to get this repaired asap and under warranty if possible?

Resolved! New sim

Currently using O2 sim but want a new phone with a new O2 sim. How do I keep the same number please ?

PTR10s by Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos

Resolved! One drive PDF viewer

Everytime I try to view a downloaded document I get the message 'to read files from this device to go device settings and give one drive access to your device storage', I have checked and all notifications are on, i went into the store and they could...

SJA by Level 1: Joiner
  • 2159 Views
  • 8 replies
  • 0 kudos

Virgin media wifi and android mobile issue

I have lost connection to my wifi via my mobile.WhatsApp chat was a waste of 4 hours (as standard)All other phones and tablets work fine.If I change to static IP I get connected but at super low speeds 40mbps... 3 days ago it stopped working for no r...

Nate1980 by Level 1: Joiner
  • 1481 Views
  • 5 replies
  • 0 kudos

Resolved! Issue with WiFi Extra on the London Underground

Ever since Virgin media stopped properly supporting WiFi on the London Underground I've tried to switch to using O2's WiFi. I am on O2 and can see the WiFi Extra network but it doesn't auto connect me. If I try to connect manually it asks for a usern...

Savarok by Level 1: Joiner
  • 9257 Views
  • 9 replies
  • 0 kudos

Resolved! O2 Customer Service disconnected my eSIM less than 30s after telling me this won't happen

I got a new phone, Pixel 7, which I purchased from the Play Store. At the same time, I signed a new sim-only contract with O2. As part of it, I generated myself a new eSIM on my O2 portal as the physical SIM card slot in my phone is occupied by my wo...

ProTofik by Level 1: Joiner
  • 1042 Views
  • 3 replies
  • 0 kudos

Resolved! Airtime pin number

I have an iPhone (about 3 years old) and all of a sudden, I am being asked for an airtime pin number to use my phone when I am out and about. I have never seen this before and wondered if anyone else has experienced this.